Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.75 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading global provider of dining and retail experiences in travel venues including airports, highway stops, and landmark destinations. With a commitment to delivering exceptional service and quality, HMSHost partners with world-renowned brands to bring innovative hospitality and a wide variety of culinary options to millions of travelers annually. The company emphasizes career growth, training, and employee well-being through comprehensive benefits and a supportive work environment. HMSHost is dedicated to diversity, inclusion, and equal opportunity in all aspects of employment, ensuring a respectful, welcoming workplace for all team members. By fostering a culture of excellence and accountability, HMSHost continues to be a prominent employer in the hospitality industry, offering a dynamic and rewarding career path in a fast-paced, customer-focused sector.
The Cocktail Server role at HMSHost involves direct interaction with guests, ensuring high-quality service in food and beverage delivery within the restaurant or venue. The position is non-exempt and typically reports to management roles such as Store Manager or General Manager, depending on local organizational structures. The server is responsible for taking and entering orders accurately and quickly, coordinating effectively with the kitchen team to provide timely and high-quality food service. Additionally, the Cocktail Server ensures guests’ needs are met by checking back post-service, maintaining table appearance, and handling payments professionally. This role requires excellent communication skills, physical stamina for standing and moving for extended periods, and adherence to company policies including those for adult beverage service and cash handling. HMSHost supports its Cocktail Servers with extensive training and career growth opportunities alongside a robust benefits package that includes health, dental, vision insurance, retirement plans, tuition reimbursement, and more. This position is ideal for individuals passionate about hospitality who thrive in fast casual or high-volume dining settings and seek a career with upward mobility in a respected global hospitality brand. Joining HMSHost as a Cocktail Server offers a blend of customer interaction, teamwork, and personal growth in a rewarding hospitality environment.
The Cocktail Server role at HMSHost involves direct interaction with guests, ensuring high-quality service in food and beverage delivery within the restaurant or venue. The position is non-exempt and typically reports to management roles such as Store Manager or General Manager, depending on local organizational structures. The server is responsible for taking and entering orders accurately and quickly, coordinating effectively with the kitchen team to provide timely and high-quality food service. Additionally, the Cocktail Server ensures guests’ needs are met by checking back post-service, maintaining table appearance, and handling payments professionally. This role requires excellent communication skills, physical stamina for standing and moving for extended periods, and adherence to company policies including those for adult beverage service and cash handling. HMSHost supports its Cocktail Servers with extensive training and career growth opportunities alongside a robust benefits package that includes health, dental, vision insurance, retirement plans, tuition reimbursement, and more. This position is ideal for individuals passionate about hospitality who thrive in fast casual or high-volume dining settings and seek a career with upward mobility in a respected global hospitality brand. Joining HMSHost as a Cocktail Server offers a blend of customer interaction, teamwork, and personal growth in a rewarding hospitality environment.
Job Requirements
- Meet state minimum age for serving alcoholic beverages
- ability to lift and move up to 20 lbs
- ability to walk, bend, twist, and stand for extended periods
- ability to speak, read, and comprehend instructions
- able to interact positively with guests and coworkers
- must comply with company policies on alcohol service and cash handling
Job Qualifications
- High school diploma or equivalent preferred
- at least 6 months of serving experience
- experience in high-volume or fast casual dining preferred
- strong interpersonal and communication skills
- ability to work in a team environment
- familiarity with cash handling and customer service policies
Job Duties
- Take food and beverage orders
- enter orders quickly and properly
- serve food and beverages to guests in assigned sections
- coordinate with kitchen staff for timely food delivery
- check back with guests to ensure satisfaction
- maintain table cleanliness and appearance
- present checks and handle payments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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