Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Alcohol certification
Job Description
This job opening is for the position of Cocktail Server at a hospitality establishment, which is likely part of the casino or entertainment industry given the need for knowledge about the casino environment and compliance with alcohol regulations. The company operates in a fast-paced, service-oriented atmosphere where delivering excellent customer experiences and maintaining a professional environment are paramount. As a cocktail server, you will be instrumental in providing attendees with high-quality beverage service, helping to create a welcoming atmosphere that encourages customer loyalty and repeat visits.
The establishment focuses on superior customer service, with an emphasis on professionalism and timely service. Cocktail servers play a crucial role in this setting by not only taking and delivering drink orders but also ensuring that guests' experiences are enjoyable and safe. The role demands familiarity with various alcoholic beverages, including cocktails, wines, and beers, as well as strong communication skills to interact politely and effectively with guests. Servers must also adhere strictly to health and safety regulations, including verifying the age of guests before serving alcoholic drinks and ensuring consumption remains responsible.
This role requires an individual who can efficiently handle multiple tasks, ranging from order taking and drink promotion to maintaining the cleanliness and safety of guest areas. The ability to work flexible hours, including nights and weekends, is essential due to the nature of hospitality services, which often peak during these periods. The role also requires maintaining certification in alcohol compliance or TIPS training, ensuring that every serving is consistent with legal standards and the company’s responsibility towards guest wellbeing.
Excelling in this position not only depends on the technical knowledge of drink preparation and service but also on the interpersonal skills and the ability to work within a dynamic team environment. The cocktail server acts as a direct point of contact between the guests and the company, reflecting the brand’s commitment to exceptional service and customer satisfaction. If you are enthusiastic about the hospitality industry and enjoy interacting with people in a lively atmosphere, this role offers a vibrant and rewarding career path.
The establishment focuses on superior customer service, with an emphasis on professionalism and timely service. Cocktail servers play a crucial role in this setting by not only taking and delivering drink orders but also ensuring that guests' experiences are enjoyable and safe. The role demands familiarity with various alcoholic beverages, including cocktails, wines, and beers, as well as strong communication skills to interact politely and effectively with guests. Servers must also adhere strictly to health and safety regulations, including verifying the age of guests before serving alcoholic drinks and ensuring consumption remains responsible.
This role requires an individual who can efficiently handle multiple tasks, ranging from order taking and drink promotion to maintaining the cleanliness and safety of guest areas. The ability to work flexible hours, including nights and weekends, is essential due to the nature of hospitality services, which often peak during these periods. The role also requires maintaining certification in alcohol compliance or TIPS training, ensuring that every serving is consistent with legal standards and the company’s responsibility towards guest wellbeing.
Excelling in this position not only depends on the technical knowledge of drink preparation and service but also on the interpersonal skills and the ability to work within a dynamic team environment. The cocktail server acts as a direct point of contact between the guests and the company, reflecting the brand’s commitment to exceptional service and customer satisfaction. If you are enthusiastic about the hospitality industry and enjoy interacting with people in a lively atmosphere, this role offers a vibrant and rewarding career path.
Job Requirements
- must be at least 21 years of age
- must comply with all health codes and regulations
- must be flexible and able to work all shifts and weekends
- must have and maintain an alcohol compliance or tips training
- must have the ability to responsibly monitor alcohol consumption to ensure the safety of our guests
- must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust
Job Qualifications
- highschool diploma/ged
- previous cocktail service experience preferred
- thorough knowledge of liquor and cocktail service
- good oral and written communication skills
- knowledge of casino environment preferred
Job Duties
- provide proper and professional cocktail service to all guests in a friendly and timely manner
- promote and record orders for drinks, reciting selections of all call and premium brands as requested, pass on order to bartender, properly garnish and deliver to customer in a timely manner
- maintain cleanliness of guest areas
- maintain exceptional knowledge of bar recipes, preparing cocktails and other drinks including wine and beer
- check identification of guests in order to verify age requirements for purchase of alcohol
- greet guests in a polite and friendly manner
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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