Cocktail Server

HHM Hotels is a renowned hospitality company dedicated to delivering exceptional guest experiences through its portfolio of hotels and resorts. Known for its commitment to quality service, sustainability, and employee development, HHM Hotels creates welcoming environments where guests feel valued and cared for. The company upholds core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These values guide every aspect of their operations and ensure that both guests and employees thrive in a dynamic and supportive atmosphere.

The Cocktail Server position at HHM Hotels is an exciting opportunity for individuals passionate about hospitality and guest service. This role involves serving food and beverages to guests in a courteous and friendly manner, strictly adhering to established brand and hotel guest service standards as well as sustainability practices under HHM's EarthView program. Cocktail Servers play a critical role in creating memorable experiences by providing attentive service, fulfilling guest requests, and ensuring that the dining area is well-stocked and maintained.

Cocktail Servers at HHM Hotels are responsible for greeting guests warmly, taking beverage orders accurately, serving drinks promptly, and abiding by all legal and corporate regulations when serving alcoholic beverages. The position requires flexibility and teamwork, as employees may be called upon to perform additional duties like bartending or bussing during peak periods or staffing shortages. This role emphasizes safety, with strict adherence to OSHA standards and proper use of protective equipment. Employees are also encouraged to be mindful of guest satisfaction scores and continually strive to enhance the guest experience.

This role offers a potential career path within the food and beverage department, with opportunities to advance to positions such as Bartender, Beverage Manager, and ultimately Food and Beverage Manager. HHM Hotels provides both full-time and part-time employment options, accompanied by competitive wages and a comprehensive benefits package that supports employee well-being and professional growth. The work schedule is dynamic and may include holidays, weekends, and alternate shifts, with physical demands involving standing for extended periods, walking, lifting, bending, and reaching.

Overall, the position of Cocktail Server at HHM Hotels is ideal for enthusiastic individuals who enjoy working in a fast-paced environment, delivering excellent customer service, and being part of a team that values sustainability and employee development. The company’s focus on providing a supportive and inclusive workplace combined with meaningful opportunities for growth makes it an attractive employer in the hospitality industry.