Cocktail Server

HMSHost is a global leader in travel hospitality, dedicated to enhancing the travel experience at airports, travel plazas, and other venues worldwide. With a rich history of providing exceptional food and beverage services, HMSHost partners with leading brands to deliver quality dining options in high-traffic, fast-paced environments. Situated at Portland International Airport, HMSHost offers travelers convenience and comfort through a variety of dining services. The company is committed to excellence, innovation, and customer satisfaction, creating environments that meet the unique needs of each travel destination. As an equal opportunity employer, HMSHost prioritizes diversity, inclusion, and a supportive workplace culture across all its locations. The company values its team members and strives to maintain a safe, respectful, and rewarding workplace for all employees, making it a preferred employer in the hospitality sector.

The role of Cocktail Server at HMSHost, located at Portland International Airport, is a dynamic and customer-focused position integral to delivering outstanding dining service to travelers. The primary responsibility of the Cocktail Server is to take food and beverage orders accurately and efficiently, coordinate with the kitchen staff to ensure timely delivery of quality food and beverages, and provide attentive, courteous service to guests in their assigned sections. This role demands a high level of multitasking, communication skills, and customer service aptitude to create a pleasant and memorable experience for customers. Servers are expected to maintain cleanliness and organization at their stations, pre-bus tables, and ensure customer satisfaction by proactively addressing guest needs. The position is non-exempt and typically reports to the Store Manager, Assistant Store Manager, or General Manager, depending on local organizational structures.

Compensation for this position is advertised at $15.95 per hour, reflecting the company's commitment to providing competitive pay in the hospitality industry. HMSHost emphasizes training and development to empower team members, providing opportunities to grow within the company. The Cocktail Server role requires adherence to company policies on customer service, alcohol beverage handling, and cash handling, ensuring compliance and safety in a fast-paced environment. Applicants should be prepared to work in a physically active role that involves standing, walking, bending, and occasionally lifting up to 20 pounds. This position offers a unique opportunity to work at a prominent airport location, engaging with diverse travelers and contributing to a vibrant team dedicated to hospitality excellence.