Cocktail Server

HHM Hotels is a prominent hospitality company recognized for its commitment to delivering exceptional guest experiences and maintaining high standards of service and sustainability. As a reputable hotel brand, HHM Hotels emphasizes not only the comfort and satisfaction of its guests but also the well-being of its employees and sustainable business practices, highlighted through its EarthView program. The company's culture is built on strong values such as "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It," demonstrating a dedication to excellence, adaptability, and a guest-first mentality.

This position is for a Food and Beverage Server within HHM Hotels, a role that involves serving food and beverages to guests in a courteous, friendly, and professional manner that aligns with the hotel's established brand and guest service standards. The role supports the guest experience by fulfilling beverage orders, interacting warmly with patrons, and ensuring satisfaction throughout their dining or drinking experience. This opportunity offers both full-time and part-time employment options with competitive wages, making it accessible for a broad range of candidates. Benefits are comprehensive and designed to support the employee's health, wellbeing, and professional growth.

The Food and Beverage Server role is an integral part of the hotel's hospitality team, often acting as the first point of contact for guests in the dining areas. This job requires adherence to state, federal, and corporate regulations, particularly around the responsible serving of alcoholic beverages. Service stations must be properly stocked, cash handling procedures must be meticulously followed, and side work completed reliably to ensure smooth operational flow.

Additionally, employees may be called upon to assist in other food and beverage functions including bartending and bussing during busy times or when staffing is short. This versatility helps maintain service quality even during peak periods. The role also demands a strong focus on guest satisfaction, with awareness and proactive efforts to improve guest satisfaction scores and overall experience. Adhering to sustainability practices, safe work habits, and OSHA standards is a key part of daily operations, promoting a safe and environmentally responsible workplace.

This position offers clear opportunities for career advancement within HHM Hotels. Potential career paths include moving into roles such as Bartender, Beverage Manager, and Food and Beverage Manager, providing motivated and skilled individuals with room to grow within the hospitality industry.

Candidates can expect a dynamic work environment that requires flexibility, including working holidays, weekends, and alternating shifts, while performing tasks that involve physical activity such as standing for extended periods, walking, lifting, and bending. The role is best suited for individuals who thrive in fast-paced environments and who possess a genuine passion for customer service and hospitality excellence.