Cocktail Server

HMSHost is a renowned global hospitality company dedicated to delivering exceptional customer service in the food and beverage industry. Specializing in airport restaurants and other travel venues, HMSHost has established itself as a leader in the hospitality field by providing high-quality dining experiences tailored to meet the needs of travelers worldwide. The company offers extensive resources, comprehensive training programs, and numerous opportunities for career advancement, making it an ideal workplace for those seeking to grow professionally in a supportive and dynamic environment.

With a strong commitment to earning the trust and loyalty of its employees, HMSHost fosters a workplace culture where team members feel valued, included, and motivated. The company believes that success is driven by its people and strives to create a work environment that employees can be proud of, enjoy, and see a future in. HMSHost not only provides competitive wages but also offers a robust benefits package and recognition programs to reward excellent performance. Working at HMSHost is about more than just serving food and beverages; it is about representing the city you live in and making travelers feel comfortable and cared for during their journeys. This positions HMSHost employees as ambassadors who contribute to positive travel experiences.

The role of a Cocktail Server at HMSHost is an integral part of maintaining the high standards of service that the company is known for. This position is responsible for taking food and beverage orders, entering them accurately and efficiently, and serving guests promptly and professionally. Cocktail Servers coordinate closely with the kitchen to ensure meals are prepared and delivered with consistent quality and timeliness. Additionally, they provide attentive customer service by checking on guests after meals, addressing any additional needs, and maintaining a clean and inviting dining area.

This non-exempt position typically reports to store management, including the Store Manager, Assistant Store Manager, or General Manager, depending on local requirements. The job demands the ability to follow customer service guidelines, adhere to adult beverage policies, and comply with cash handling procedures. It's essential for Cocktail Servers to maintain a neat station and assist in setting up or breaking down tables after service. HMSHost values employees who demonstrate friendliness, enthusiasm, and an outgoing personality, especially since the role involves frequent interaction with guests and coworkers.

The compensation for this position ranges from $3.25 to $6.50 per hour, reflecting the variable nature of hourly rates and tips. HMSHost also provides a wealth of benefits that support both personal and professional growth. These benefits include health, dental, and vision insurance; generous paid time off options encompassing vacation, flex, and sick leave; holiday pay; meal and transportation allowances; a 401(k) retirement plan with company matching contributions; company-paid life insurance; tuition reimbursement; employee assistance programs; ongoing training; career advancement opportunities; and a referral program that rewards employees for introducing new talent to the company.

HMSHost upholds a strong commitment to equal employment opportunity and a drug-free workplace. The company promotes a diverse and inclusive environment where all applicants and team members receive fair treatment without regard to protected characteristics such as race, gender, sexual orientation, disability, veteran status, or any other legally protected status. Prospective employees can expect a supportive workplace where their contributions are valued, and their growth is encouraged.

Applying to HMSHost means becoming part of a team dedicated to helping travelers feel good on the move while enjoying meaningful and rewarding work. The Cocktail Server role is an excellent opportunity for individuals with prior serving experience who seek a fast-paced, customer-focused career in the hospitality industry. HMSHost invites motivated candidates to apply and join their family of restaurants that prioritize service excellence and employee satisfaction.