Cocktail Server

HHM Hotels is a renowned hospitality company committed to delivering exceptional guest experiences through its diverse portfolio of hotels across various locations. Known for its dedication to quality service, sustainable practices, and employee development, HHM Hotels stands out as a destination for both travelers and hospitality professionals alike. With a strong emphasis on community values and innovative management, the company creates an environment where employees can thrive and contribute meaningfully to the guest experience. The brand is well-regarded for fostering a culture that balances operational excellence with heartfelt service, making every guest's stay memorable and distinctive.

The Food and Beverage Server position at HHM Hotels is a vital role within the hospitality team, focused on delivering courteous and friendly service to guests by efficiently serving food and beverages in alignment with established brand and hotel guest service standards. This role offers an entry point into a promising career path that can lead to more advanced positions such as Bartender, Beverage Manager, and eventually Food and Beverage Manager. The pay rate for this position is $15.00 per hour, reflecting the company's commitment to offering competitive wages. The server plays a key role in observing safety, sustainability, and customer satisfaction guidelines while maintaining a positive and engaging atmosphere for guests. This position is ideal for individuals seeking to build a career in hospitality, emphasizing teamwork, quality service, and operational compliance.

The responsibilities of a Food and Beverage Server encompass greeting guests promptly, taking beverage and food orders, and ensuring all guest requests are attended to with professionalism and a smile. The server must comply with all state, federal, and corporate regulations related to the service of alcoholic beverages, ensuring a safe and legal environment. Maintaining the cleanliness and stocking of service stations with essential items such as ice, napkins, and straws is also part of the daily duties. Additionally, servers handle cash and payment transactions according to rigorous cash handling policies and help perform side work in line with scheduled assignments.

During peak periods or staff shortages, the server might be called upon to assist with other food and beverage functions like bartending and bussing, showcasing versatility and teamwork. A significant part of the role is to actively contribute to guest satisfaction by being aware of guest satisfaction scores and working towards continuous improvement in both departmental and hotel-wide service quality. HHM Hotels is equally dedicated to environmental stewardship through its EarthView program, requiring all team members to follow sustainable practices. Safety is paramount, with adherence to OSHA standards, use of protective safety equipment, and following Material Safety Data Sheets (MSDS) protocols.

In summary, this Food and Beverage Server role at HHM Hotels presents an excellent opportunity for individuals passionate about hospitality and guest service to grow professionally while making a tangible impact on guests' experiences. The position offers a supportive work environment, competitive compensation, and comprehensive benefits, setting the foundation for a rewarding career within the hospitality industry.