Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.00 - $16.50
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Work Schedule

Standard Hours
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Benefits

Equal opportunity employer
Career growth opportunities
team environment
competitive salary

Job Description

Boyd Gaming Corporation is a leading casino entertainment company in the United States known for its extensive presence in gaming jurisdictions across the country. With a solid reputation built on delivering exceptional experiences to guests and maintaining operational excellence, Boyd Gaming has earned its status as one of the premier organizations in the casino and hospitality industry. The company’s commitment to innovation, quality service, and community engagement underscores its position as a respected leader. Boyd Gaming Corporation's success is founded on its sound business planning, forward-thinking strategies, and dedication to maximizing value not only for shareholders but also for team members and the communities where it operates. The company continually strives to evolve and maintain its leadership by embracing a culture of excellence and dynamic adaptability, ensuring it remains at the forefront of the gaming and entertainment sector. Boyd Gaming fosters an inclusive and supportive environment, valuing diversity and equal opportunity for all employees and applicants. The company prides itself on a culture that encourages career growth, teamwork, and delivering unparalleled customer service across all its properties.

Within this thriving environment, the role of Beverage Server is a vital part of enhancing guest satisfaction and creating memorable experiences. This position primarily involves greeting and serving beverages to guests in lounges, restaurants, or gaming areas with friendliness, courtesy, and efficiency. Beverage Servers act as the frontline representatives of Boyd Gaming, responsible for ensuring patrons receive timely and attentive service that aligns with the company’s high standards. The role requires excellent interpersonal skills, the ability to multitask, and a strong commitment to customer service excellence. Duties include greeting and serving patrons, accurately taking beverage orders and communicating them to bartenders, carrying and balancing full trays of beverages, and circulating throughout the assigned area to engage with guests continuously. Additionally, the Beverage Server handles the computation of charges and payment acceptance, manages an accurate cash bank, and provides complimentary beverages according to company policy.

This position demands stamina, as servers must be able to walk for the duration of their shifts and carry trays weighing up to 10 pounds. Eligibility for the role requires individuals to be at least 21 years of age and, ideally, possess six months of related experience, although on-the-job training may be provided. Excellent communication and customer service skills are essential for success in this dynamic role. The employment opportunity at Boyd Gaming includes the chance to work in a collaborative, fast-paced, and exciting environment where employees are valued and empowered to contribute to the company’s ongoing success. The role offers a competitive salary aligned with industry standards and benefits that support the well-being and professional growth of employees. By joining Boyd Gaming Corporation, employees become part of a vibrant community dedicated to maintaining the highest standards of entertainment and hospitality excellence.

Job Requirements

  • Must be at least 21 years of age
  • Six months of related experience preferred
  • Must have excellent customer service skills
  • Must be able to walk for duration of shift
  • Must be able to carry and balance trays weighing up to 10 pounds
  • Must be able to obtain and maintain any necessary licenses and/or certifications

Job Qualifications

  • Must be at least 21 years of age
  • Six months of related experience preferred
  • Must have excellent customer service skills
  • Must be able to walk for duration of shift
  • Must be able to carry and balance trays weighing up to 10 pounds
  • Must be able to obtain and maintain any necessary licenses and/or certifications

Job Duties

  • Greet and serve patrons in lounge, restaurant, or gaming areas in a friendly, courteous manner
  • Receive and understand beverage orders
  • relay drink orders to bartenders
  • Carry and balance full tray of beverages
  • Circulate throughout assigned work station on a continuous basis, greeting guests in a friendly manner, taking beverage orders, and delivering beverages
  • Compute charges for orders and accept payment for same
  • maintain an accurate bank at all times
  • Provide complimentary beverages in accordance with company policy

Job Criteria

Experience

Entry Level (1-2 years)


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