Cocktail Server

Living Room Bar at W Austin is a distinguished part of the renowned W Hotels, which is a portfolio brand of Marriott International. Marriott International is a global leader in the hospitality industry, known for its commitment to excellence, innovation, and inclusivity. W Hotels are famous for their vibrant and contemporary approach to luxury, blending creativity with comfort and delivering unique experiences that ignite curiosity and expand worlds. Situated at 200 Lavaca Street in Austin, Texas, the Living Room Bar delivers an elevated social atmosphere that complements the vibrant culture of Austin while welcoming guests to relax, socialize, and enjoy exceptional food and beverage offerings.

At W Austin, the Living Room Bar operates as more than just a place to dine and drink; it acts as a hub for dynamic social interactions and memorable guest experiences. The establishment is dedicated to providing a creative and engaging environment where guests feel inspired and valued. This commitment to guest-centered service upholds the core values of Marriott International, which emphasize diversity, equity, and inclusion. Associates at W Austin are not only expected to perform their roles effectively but also to contribute to a welcoming environment that celebrates the unique backgrounds of every employee and guest.

The role of Guest Service Expert at Living Room Bar is designed for individuals passionate about hospitality and delivering exceptional experiences. Full-time and non-management, this position allows candidates to engage directly with guests, contributing to the ambiance and seamless service flow in a fast-paced environment. The pay rate is $7.25 per hour, reflecting the entry-level nature of this role but with an emphasis on skill development and career growth within the Marriott International brand.

Guest Service Experts play a pivotal role in ensuring guests' satisfaction by taking initiative and providing comprehensive support throughout the dining experience. This includes setting tables, effectively communicating with the kitchen to ensure timely and accurate order delivery, and interacting warmly and professionally with guests. Serving guests is only part of the job; understanding how to create an atmosphere where customers feel appreciated and valued is integral to success in this role. Attention to detail is essential as the Guest Service Expert is responsible for maintaining clean and organized work areas and supply stations, which supports the holistic guest experience.

This role requires physical stamina and the ability to work on one’s feet for extended periods, moving across various surfaces that may be uneven or slippery. Handling menus and verifying information demands strong attention skills, and the job entails physical tasks such as lifting and carrying objects weighing up to 25 pounds independently or up to 50 pounds with assistance. Bending, twisting, pulling, and stooping are frequent movements essential to completing job duties effectively. This hands-on approach fosters a dynamic work environment where adaptability and teamwork are greatly valued.

Marriott International’s commitment to providing equal opportunity employment is strongly reflected in the culture at Living Room Bar, ensuring nondiscrimination based on protected characteristics such as disability or veteran status. The company values cultural diversity and actively supports the growth and development of its employees, creating pathways for career advancement within the hospitality industry.

In joining the team at Living Room Bar, candidates are embarking on a rewarding journey within a globally respected hospitality group. The role suits those eager to showcase their hospitality talents while contributing positively to the guest experience and the community atmosphere at W Austin. Employees are encouraged to bring their authentic selves to work, foster inclusivity, and participate in the ongoing mission to redefine luxury standards with originality and innovation. Working in this setting opens doors to a vibrant workforce and numerous development opportunities while helping individuals become their best professional selves.