
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $7.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives
Retirement Plan
Job Description
Living Room Bar at W Austin is a vibrant hospitality venue located in the heart of Austin, Texas, renowned for its dynamic atmosphere, exceptional service, and commitment to delivering memorable guest experiences. W Austin, part of the Marriott International family, is a luxury hotel brand recognized globally for its innovative approach to hospitality, blending modern luxury with contemporary culture. This establishment is dedicated to creating unique and immersive experiences for its guests beyond traditional food and beverage service, making it a distinguished destination for locals and travelers alike.
The role of Expert Guest Service at Living Room Bar is pivotal in ensuring that guests receive an extraordinary hospitality experience. This full-time, non-management position involves more than just serving food and drinks; it entails actively engaging with guests to enhance their overall visit, translating every interaction into a memorable moment. From setting up tables and coordinating with the kitchen to interacting and serving guests, and maintaining clean and organized work and storage areas, the Expert Guest Service team members are key to delivering a flawless customer experience.
The position requires staff to be on their feet for extended periods, navigating various surfaces safely, and performing physical tasks such as lifting and moving objects under 50 pounds, reaching high places, bending, twisting, and stretching. These physical activities are essential to maintaining the high standards expected at W Austin. The role also demands a professional appearance and communication, adherence to safety and company procedures, and commitment to quality standards.
Working at W Austin means being part of a global team that celebrates diversity and inclusiveness. Marriott International values its associates' cultural backgrounds, talents, and experiences, fostering a welcoming and supportive workplace. This commitment to equal opportunity ensures a discrimination-free environment, allowing employees to thrive and grow professionally.
The mission of W Hotels is to ignite curiosity, expand worlds, and create a place where life is enjoyed to the fullest. Known for its unique luxury and the acclaimed "Whatever/Whenever" service philosophy, W Hotels inspires its team to be original, innovative, and forward-thinking. Joining W Austin offers the chance to be in a dynamic, team-oriented environment where you can perform at your best, fulfill your purpose, and develop into your best version. This is an ideal opportunity for individuals seeking to start or advance their career in hospitality, offering hands-on experience in a world-class luxury hotel setting.
With a starting wage of $7.25 per hour, this role provides an excellent entry point into the hospitality industry with Marriott International, offering growth and learning opportunities. The schedule is full-time and on-site, reflecting the importance of a dedicated and present team in delivering the high-quality service that guests expect.
The role of Expert Guest Service at Living Room Bar is pivotal in ensuring that guests receive an extraordinary hospitality experience. This full-time, non-management position involves more than just serving food and drinks; it entails actively engaging with guests to enhance their overall visit, translating every interaction into a memorable moment. From setting up tables and coordinating with the kitchen to interacting and serving guests, and maintaining clean and organized work and storage areas, the Expert Guest Service team members are key to delivering a flawless customer experience.
The position requires staff to be on their feet for extended periods, navigating various surfaces safely, and performing physical tasks such as lifting and moving objects under 50 pounds, reaching high places, bending, twisting, and stretching. These physical activities are essential to maintaining the high standards expected at W Austin. The role also demands a professional appearance and communication, adherence to safety and company procedures, and commitment to quality standards.
Working at W Austin means being part of a global team that celebrates diversity and inclusiveness. Marriott International values its associates' cultural backgrounds, talents, and experiences, fostering a welcoming and supportive workplace. This commitment to equal opportunity ensures a discrimination-free environment, allowing employees to thrive and grow professionally.
The mission of W Hotels is to ignite curiosity, expand worlds, and create a place where life is enjoyed to the fullest. Known for its unique luxury and the acclaimed "Whatever/Whenever" service philosophy, W Hotels inspires its team to be original, innovative, and forward-thinking. Joining W Austin offers the chance to be in a dynamic, team-oriented environment where you can perform at your best, fulfill your purpose, and develop into your best version. This is an ideal opportunity for individuals seeking to start or advance their career in hospitality, offering hands-on experience in a world-class luxury hotel setting.
With a starting wage of $7.25 per hour, this role provides an excellent entry point into the hospitality industry with Marriott International, offering growth and learning opportunities. The schedule is full-time and on-site, reflecting the importance of a dedicated and present team in delivering the high-quality service that guests expect.
Job Requirements
- high school diploma or equivalent
- less than one year of related work experience
- no supervisory experience required
- no licenses or certifications required
- ability to perform physical tasks such as lifting up to 50 pounds
- ability to work full-time
- professionalism in appearance and communication
Job Qualifications
- high school diploma or equivalent
- less than one year of related work experience
- no supervisory experience required
- ability to read and verify menu information
- strong interpersonal and communication skills
Job Duties
- set tables
- communicate effectively with kitchen staff
- interact and serve guests attentively
- clean and organize work and storage areas
- maintain professional appearance and communication
- follow safety guidelines and company procedures
- perform physical tasks including lifting, bending, and reaching
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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