Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.95
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
HMSHost Corporation is a leading global operator in the airport hospitality industry, specializing in providing high-quality food and beverage services at major airports across the world. Known for its extensive portfolio featuring numerous popular restaurant concepts, HMSHost excels in delivering exceptional guest experiences in fast-paced environments, such as airport terminals. At Portland International Airport, HMSHost operates vibrant and lively dining venues, offering travelers a wide range of culinary options designed to accommodate diverse tastes and needs. The company prides itself on professional excellence, inclusivity, and a commitment to its workforce, reflecting in its supportive work atmosphere and focus on career growth opportunities.
The role of the Cocktail Server at HMSHost within Portland International Airport is a crucial part of the service team, dedicated to delivering outstanding food and beverage experiences to guests. This position is non-exempt, typically reports to the Store Manager or General Manager, and involves a variety of dynamic tasks that require both interpersonal skills and multitasking abilities. Cocktail Servers are responsible for taking and processing food and drink orders efficiently, ensuring that guests receive timely and accurate service that meets HMSHosts stringent quality standards. The role demands attentiveness to guest satisfaction, including checking in after orders are served to respond promptly to any additional needs or concerns.
Beyond order management, the Cocktail Server maintains the cleanliness and presentation of their section, pre-busses tables, monitors drink levels, and keeps the dining area welcoming and orderly. Cash handling and adherence to company policies regarding adult beverage service ensure a safe and legal operation. This role offers an hourly wage of $15.95, reflecting the importance of skilled service staff in maintaining high customer satisfaction. Candidates should be prepared to engage enthusiastically with guests and team members alike, contributing positively to the overall guest experience. This position suits individuals who thrive in fast-paced environments, enjoy customer interaction, and seek to develop their hospitality skills within a globally recognized organization such as HMSHost.
The role of the Cocktail Server at HMSHost within Portland International Airport is a crucial part of the service team, dedicated to delivering outstanding food and beverage experiences to guests. This position is non-exempt, typically reports to the Store Manager or General Manager, and involves a variety of dynamic tasks that require both interpersonal skills and multitasking abilities. Cocktail Servers are responsible for taking and processing food and drink orders efficiently, ensuring that guests receive timely and accurate service that meets HMSHosts stringent quality standards. The role demands attentiveness to guest satisfaction, including checking in after orders are served to respond promptly to any additional needs or concerns.
Beyond order management, the Cocktail Server maintains the cleanliness and presentation of their section, pre-busses tables, monitors drink levels, and keeps the dining area welcoming and orderly. Cash handling and adherence to company policies regarding adult beverage service ensure a safe and legal operation. This role offers an hourly wage of $15.95, reflecting the importance of skilled service staff in maintaining high customer satisfaction. Candidates should be prepared to engage enthusiastically with guests and team members alike, contributing positively to the overall guest experience. This position suits individuals who thrive in fast-paced environments, enjoy customer interaction, and seek to develop their hospitality skills within a globally recognized organization such as HMSHost.
Job Requirements
- Must meet state minimum age for serving alcoholic beverages
- at least 6 months of closely related serving experience
- preferred work experience in high volume or fast casual dining restaurant environment
- ability to interact with the public and coworkers in a friendly and enthusiastic manner
- ability to lift and/or move up to 20 pounds
- ability to walk, bend, twist, and stand to perform normal job functions
- ability to speak, read and comprehend instructions and short correspondence
- frequently immersing hands in water and water diluted with chemical solutions
Job Qualifications
- Must meet the minimum legal age for serving alcoholic beverages
- at least 6 months of related serving experience
- preferred experience in high volume or fast casual dining
- ability to interact with the public and coworkers in a friendly and outgoing manner
- ability to lift and move up to 20 pounds
- ability to walk, bend, twist, and stand for extended periods
- ability to read and comprehend instructions and communicate effectively with customers
Job Duties
- Take food and beverage orders
- enter orders quickly and accurately
- serve food and beverages promptly
- check back with guests for satisfaction
- maintain table appearance by side work such as pre-bussing and clearing clutter
- present checks and handle payments
- adhere to customer service and cash handling policies
- keep station clean and set up or break down station appropriately
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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