Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
safe work environment
Job Description
This opportunity is with a renowned hospitality company known for its commitment to guest satisfaction, sustainability, and excellence in service. The company operates within the food and beverage sector of the hotel industry, dedicated to providing superior guest experiences that align with established brand standards and sustainability initiatives. As a leading hospitality establishment, it focuses on nurturing talent and promoting career growth within the food and beverage department. The company prioritizes employee development, offering clear career pathways from entry-level positions to management roles, thus fostering a professional environment where dedication and skill are recognized and rewarded.
The role offered is that of a food and beverage server, a fundamental position responsible for delivering courteous and friendly service to guests by serving food and beverages. This role not only requires adherence to the company’s high standards of guest service but also mandates compliance with all applicable state, federal, and corporate policies, especially those concerning the responsible service of alcoholic beverages. Serving as the face of the company to guests, the food and beverage server plays a crucial part in ensuring customer satisfaction, influencing overall guest experience scores positively.
In addition to face-to-face customer service, the position entails operational duties such as stocking service stations with necessary supplies, following cash handling and bank operating procedures, and performing side work duties on the schedule. Flexibility is key, as the role may encompass additional duties like bartending or bussing during staffing shortages or peak business periods. Employees are also expected to contribute to the company’s environmental efforts by adhering to sustainability guidelines championed by the EarthView program. Safety is another priority; servers must practice safe work habits, use protective equipment properly, and comply with MSDS and OSHA standards to maintain a safe workplace.
Work conditions for this role include varying schedules that could involve holidays, weekends, and alternate shifts, requiring physical endurance such as standing for long periods, walking, pushing, lifting up to 25 pounds, bending, and reaching. The company’s core values emphasize "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It," reflecting a culture that supports professional growth, teamwork, and dedication to superior service. This food and beverage server position offers an exciting opportunity for individuals looking to embark on a rewarding career path within the hospitality industry with potential advancement to roles such as bartender, beverage manager, or food and beverage manager.
The role offered is that of a food and beverage server, a fundamental position responsible for delivering courteous and friendly service to guests by serving food and beverages. This role not only requires adherence to the company’s high standards of guest service but also mandates compliance with all applicable state, federal, and corporate policies, especially those concerning the responsible service of alcoholic beverages. Serving as the face of the company to guests, the food and beverage server plays a crucial part in ensuring customer satisfaction, influencing overall guest experience scores positively.
In addition to face-to-face customer service, the position entails operational duties such as stocking service stations with necessary supplies, following cash handling and bank operating procedures, and performing side work duties on the schedule. Flexibility is key, as the role may encompass additional duties like bartending or bussing during staffing shortages or peak business periods. Employees are also expected to contribute to the company’s environmental efforts by adhering to sustainability guidelines championed by the EarthView program. Safety is another priority; servers must practice safe work habits, use protective equipment properly, and comply with MSDS and OSHA standards to maintain a safe workplace.
Work conditions for this role include varying schedules that could involve holidays, weekends, and alternate shifts, requiring physical endurance such as standing for long periods, walking, pushing, lifting up to 25 pounds, bending, and reaching. The company’s core values emphasize "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It," reflecting a culture that supports professional growth, teamwork, and dedication to superior service. This food and beverage server position offers an exciting opportunity for individuals looking to embark on a rewarding career path within the hospitality industry with potential advancement to roles such as bartender, beverage manager, or food and beverage manager.
Job Requirements
- High school diploma or equivalent preferred
- previous food and beverage experience or equivalent training required
Job Qualifications
- High school diploma or equivalent preferred
- previous food and beverage experience or equivalent training required
Job Duties
- Greet guests, take beverage orders, serve drinks, and fulfill guest requests
- abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
- stock service stations with items such as ice, napkins, or straws
- follow established cash handling and bank operating procedures
- perform side work duties according to side work schedules
- perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- follow sustainability guidelines and practices related to HHM’s EarthView program
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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