Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $7.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities

Job Description

Living Room Bar at W Austin is a vibrant and energetic bar located in the heart of Austin, Texas. The establishment is part of the iconic W Austin hotel, which is known for its modern and trendy ambiance, attracting both locals and travelers alike. The Living Room Bar offers a dynamic atmosphere combining chic decor and a lively social scene, making it one of the coveted social spots in the city. W Austin is a luxury hotel that prides itself on delivering exceptional guest experiences through not only its accommodation but also its unique culinary and beverage offerings. This commitment to excellence extends to its various food and beverage outlets, including the Living Room Bar, where guests can enjoy innovative cocktails, a refined menu, and top-notch service.

This role at Living Room Bar is for a Guest Service Expert position, categorized under Food and Beverage & Culinary, based in Austin, Texas, with a full-time work schedule. The position is non-management and offers an hourly wage of $7.25. Working remotely is not an option, as the role requires being on-site to interact directly with guests and staff. The Guest Service Expert position is essential to creating a memorable and unique experience for guests, going beyond merely serving food and drinks. It involves actively engaging with guests, setting tables, communicating effectively with kitchen staff, and ensuring a clean and welcoming environment.

A Guest Service Expert at Living Room Bar is expected to be proactive and hands-on, delivering excellent customer service and operational support. The job demands physical activity like standing, walking, bending, lifting light to moderate weight, and maintaining a neat and professional personal appearance. This role also emphasizes safety in the workplace and adherence to company policies and quality standards. The position is ideal for individuals interested in the hospitality industry who enjoy teamwork, dynamic work environments, and direct guest interaction. Although prior experience is not mandatory, the position welcomes candidates with less than one year of work experience and does not require supervisory experience or certifications. This makes it a suitable opportunity for entry-level applicants looking to start a career in food and beverage service while gaining valuable skills in a reputable establishment.

Job Requirements

  • high school diploma or G.E.D. equivalent
  • less than one year related work experience
  • ability to lift and carry objects weighing up to 25 pounds without assistance
  • ability to work full time on site
  • excellent communication skills
  • availability to work flexible hours
  • commitment to maintaining safety and quality standards

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • less than one year related work experience
  • ability to communicate effectively with guests and team members
  • basic knowledge of food and beverage service
  • strong interpersonal skills
  • ability to stand, walk, and move for extended periods

Job Duties

  • set tables and prepare dining areas for guests
  • communicate with kitchen and bar staff to ensure timely and accurate orders
  • serve guests with food and beverages while providing excellent customer service
  • maintain cleanliness and organization of work areas and supplies
  • handle guest transactions efficiently and accurately
  • adhere to safety standards and company policies
  • present a professional appearance and attitude at all times

Job Criteria

Experience

Entry Level (1-2 years)


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