Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.50 - $15.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional Development
Job Description
PBR Miami is a lively and iconic country bar located in the heart of Miami, bringing the thrill and energy of the toughest sport on dirt directly to the city. Known for its unique blend of authentic country-western atmosphere and urban Miami energy, PBR Miami offers an unforgettable experience featuring line dancing, cold beers, hard drinks, and the excitement of bull riding. This venue is a favorite destination for both locals and tourists who want to immerse themselves in a fun, welcoming environment where the spirit of the cowboy or cowgirl shines bright. As a prominent entertainment and nightlife hub, PBR Miami is committed to providing exceptional guest services, ensuring every patron leaves with lasting memories and a smile. The establishment prides itself on a high-energy yet professional setting where guests can enjoy a mix of great music, quality beverages, and engaging entertainment.
The Cocktail position at PBR Miami is an essential role that combines customer service expertise with in-depth beverage knowledge to create an enjoyable and seamless guest experience. This role is perfect for those who are energetic, outgoing, and passionate about hospitality and bartending. The successful candidate will be responsible for greeting guests, taking beverage and food orders efficiently, serving cocktails, and upselling menu items to maximize satisfaction and sales. Maintaining professionalism, clear communication, and a cheerful attitude at all times are vital traits for this role. Moreover, the Cocktail staff member is expected to understand the entire beverage menu thoroughly to guide guests toward the best drink options while ensuring compliance with legal requirements, such as age verification and monitoring alcohol consumption for safety.
This job involves active teamwork with other departments, including coordination with bartenders and the kitchen, to ensure orders are accurate and timely. Attention to detail is important in handling sales, payments, side work, and service recovery efforts. The Cocktail role requires not only physical stamina—standing and moving around the bar area continuously and handling items up to 50 pounds—but also interpersonal skills, as the position entails ongoing interaction with guests and staff alike.
Candidates should expect to work nights, weekends, and holidays, adapting to a fast-paced environment where communication and multitasking are key to success. The role demands a high level of alcohol awareness certification or food service permits per local regulations, reflecting the bar’s dedication to responsible service. Ideal applicants will bring at least one year of experience in a fast-paced food and beverage venue, preferably within a nightclub setting, and display proficiency in English; additional language skills are a plus.
The Cocktail position at PBR Miami is an essential role that combines customer service expertise with in-depth beverage knowledge to create an enjoyable and seamless guest experience. This role is perfect for those who are energetic, outgoing, and passionate about hospitality and bartending. The successful candidate will be responsible for greeting guests, taking beverage and food orders efficiently, serving cocktails, and upselling menu items to maximize satisfaction and sales. Maintaining professionalism, clear communication, and a cheerful attitude at all times are vital traits for this role. Moreover, the Cocktail staff member is expected to understand the entire beverage menu thoroughly to guide guests toward the best drink options while ensuring compliance with legal requirements, such as age verification and monitoring alcohol consumption for safety.
This job involves active teamwork with other departments, including coordination with bartenders and the kitchen, to ensure orders are accurate and timely. Attention to detail is important in handling sales, payments, side work, and service recovery efforts. The Cocktail role requires not only physical stamina—standing and moving around the bar area continuously and handling items up to 50 pounds—but also interpersonal skills, as the position entails ongoing interaction with guests and staff alike.
Candidates should expect to work nights, weekends, and holidays, adapting to a fast-paced environment where communication and multitasking are key to success. The role demands a high level of alcohol awareness certification or food service permits per local regulations, reflecting the bar’s dedication to responsible service. Ideal applicants will bring at least one year of experience in a fast-paced food and beverage venue, preferably within a nightclub setting, and display proficiency in English; additional language skills are a plus.
Job Requirements
- Must be at least 18 years old or as required by state law
- Must have at least 1 year of experience serving in a food and beverage setting
- Must be able to stand, move, bend, stoop, kneel, and lift up to 50 pounds
- Must be willing and able to work nights, weekends, and holidays
- Must have alcohol awareness certification or valid food handler card as required
- Must speak fluent English
- Must have strong interpersonal and communication skills
- Must maintain professionalism and positive attitude at all times
- Must accurately handle sales and payments
- Must be able to use point of sales systems proficiently
Job Qualifications
- At least 1 year of serving experience in a fast-paced food and beverage venue
- Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, glassware, preparation methods and garnishments
- Must meet state legal age requirements
- Fluent in English, other languages preferred
- Courteous, pleasant, and good natured personality
- Strong communication skills for interacting with guests, bartenders, wait staff, cooks, and supervisors
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required
- Reading and writing abilities for taking orders and completing paperwork
- Basic math skills for handling cash and credit
- Availability to work nights, weekends, and/or holidays
Job Duties
- Greet all guests and take beverage and food orders in a prompt and professional manner
- Serve cocktails and/or menu items to bar guests
- Up-sell when taking orders
- Show energetic, outgoing, and fun personality while maintaining professionalism
- Provide outstanding and professional service with a smile to ensure guest satisfaction
- Communicate effectively and clearly with co-workers and kitchen staff using verbal skills and point of sales system
- Communicate with guests clearly, patiently, and with good humor
- Be well-versed in all concept products and menu items to guide guest experience and sell food and beverages
- Consistently check guests' identification to ensure legal drinking age
- Monitor guest behavior and alcohol consumption to determine when to cease alcohol service and notify management of incidents
- Complete all side work assigned
- Accurately account for all sales and payments
- Alert management of any service or safety issues and perform service recovery as needed
- Promote teamwork and quality service through daily communication and coordination with other departments
- Coordinate with bartenders and kitchen for ordering and receipt of food and beverages
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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