Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.50
Benefits
Tips
Professional and dynamic work environment
Opportunity to work with a premier downtown Baltimore nightlife venue
Employee Discounts
Equal opportunity employer
Job Description
Mosaic is an upscale and sophisticated cocktail lounge located in downtown Baltimore, renowned for its sleek ambiance, soft seating, and an inviting outdoor patio that has quickly become known as Baltimore's living room. This premier destination is celebrated for offering a luxurious experience featuring champagne by the glass and a dynamic atmosphere enhanced by top-tier DJs, making it the perfect spot for after-work cocktails, private parties, and late-night festivities. The establishment stands out as a vibrant nightlife venue that blends elegance and a lively social scene, attracting a diverse clientele that appreciates quality service and an inviting environment.
The Co... Show More
The Co... Show More
Job Requirements
- At least 1 year of serving experience in a fast-paced food and beverage venue
- Must meet state legal age requirements
- Must be courteous, pleasant, and good natured
- Must have strong communication skills
- Must have alcohol awareness certification and/or valid food service permit or health/food handler card
- Must be able to read, write, and perform basic math
- Must be physically capable of handling, carrying or lifting items up to 50 pounds
- Must be able to stand and move about the entire facility safely during each shift
- Must be able to bend, stoop, kneel, and lift
- Must be willing to work nights, weekends, and/or holidays
Job Qualifications
- At least 1 year of serving experience in a fast-paced food and beverage venue, preferably nightclub environment
- Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments
- Must meet state legal age requirements
- Fluent in English, other languages preferred
- Courteous, pleasant, and good natured
- Strong communication skills
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government
- Reading and writing abilities
- Basic math skills
- Available to work nights, weekends, and/or holidays
Job Duties
- Greet all guests and take beverage and food orders in a prompt and professional manner
- Serve cocktails and/or menu items to bar guests
- Up-sell when taking orders
- Show energetic, outgoing, and fun personality while maintaining professionalism
- Provide outstanding and professional service with a smile to ensure guest satisfaction
- Communicate effectively and clearly with co-workers and kitchen staff both verbally and using the point of sales system
- Communicate with guests clearly, patiently and with good humor
- Be well-versed in all concept products and menu items to guide guest experience and sell items
- Consistently check guests' identification to ensure they meet legal age requirements
- Monitor guest behavior and alcohol consumption to determine when to cease alcohol service and notify management of incidents
- Complete all assigned side work
- Accurately account for all sales and payments
- Alert management of service and safety issues
- Perform service recovery gestures as appropriate to ensure guest satisfaction
- Promote teamwork and quality service through communication with other departments
- Coordinate with bartenders and kitchen staff for ordering and receipt of food and beverages
Job Location
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