Job Overview

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Employment Type

Part-time
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
team environment
Career development opportunities

Job Description

The hiring establishment is a lively and high-volume nightlife venue known for delivering an unforgettable party atmosphere and top-tier guest experiences. Specializing in cocktails and entertainment, this vibrant lounge fosters a team-oriented and fast-paced environment where guest satisfaction is at the forefront of every operation. This establishment prides itself on its warm, welcoming atmosphere combined with high energy and exceptional service standards. As a cornerstone of the nightlife scene, it aims to create memorable experiences for all patrons through attentive service, exciting promotions, and a fun, clean environment.

The role of a Cocktail Hostess at this establishment is integral to maintaining the overall guest experience and energy the venue is renowned for. Cocktail Hostesses are the face of the party, offering guests a warm welcome characterized by smiling, eye contact, positive energy, and a great mood. This role involves setting up and maintaining the hostess station and lounge to ensure efficient and smooth operations throughout the night. The Cocktail Hostess will be responsible for executing opening and closing duties, maintaining cleanliness, and continuously engaging with guests to provide information about food, beverages, promotions, and entertainment options.

This position requires a highly energetic individual who thrives in a fast-paced, team-driven environment and is passionate about making every guest feel valued and appreciated. Interaction with guests includes introducing oneself, offering food and martini menus, making genuine recommendations, and encouraging repeat business by delivering excellent service with sincerity. The Cocktail Hostess also plays a critical role in monitoring guest satisfaction, managing cash and sales procedures, and enforcing responsible service policies including checking IDs and recognizing signs of impairment.

Candidates must demonstrate proficiency in basic math and cash handling, the ability to operate a point-of-sale system, and physical stamina to lift trays weighing up to 25 pounds and stand for extended periods. A fundamental understanding of dining room and service procedures is essential, as is the ability to communicate effectively and politely with a diverse guest demographic. The ideal Cocktail Hostess is dedicated to maintaining a clean, organized, and enjoyable environment, ultimately helping the venue uphold its reputation for exceptional nightlife experiences and customer service excellence.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a fast-paced hospitality or nightlife environment preferred
  • Ability to work in a standing position for long periods
  • Basic math proficiency
  • Ability to safely lift and maneuver trays up to 25 pounds
  • Excellent interpersonal and communication skills
  • Must be able to follow credit card and cash handling procedures
  • Legal age to serve alcohol
  • Ability to work flexible shifts including nights and weekends

Job Qualifications

  • Basic knowledge of dining room and service procedures
  • Basic math skills
  • Ability to handle money and operate a point-of-sale system
  • Strong communication skills
  • Ability to work effectively in a team
  • Friendly and energetic personality
  • Ability to stand for long periods
  • Physical stamina to lift trays weighing up to 25 pounds

Job Duties

  • Work in high-volume, team oriented, fast-paced environment while keeping focus on the guest experience
  • Provide a warm welcome with smiling, eye contact, great mood, and positive energy
  • Properly set up station and lounge prior to the shift
  • Maintain cleanliness and order throughout the shift
  • Complete all opening and closing side-work duties
  • Introduce yourself and offer food and martini menus to guests
  • Inform guests of promotions and make genuine recommendations
  • Answer questions about food, beverages, entertainment, and lounge functions
  • Encourage repeat business by providing excellent service and thanking guests
  • Deliver food and beverages in timely manner
  • Monitor and observe guest dining experience to ensure satisfaction
  • Issue True Blue Lady VIP cards and enroll guests in MYBlueVIP
  • Follow credit card and cash handling procedures
  • Check IDs and look for signs of impairment to serve liquor responsibly
  • Communicate effectively with guests
  • Handle money and operate point-of-sale system
  • Stand for long periods and lift trays up to 25 pounds
  • Maintain fast and courteous service to guests

Job Criteria

Experience

Entry Level (1-2 years)


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