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Cocktail - Angels Rock Bar Baltimore

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.00 - $16.50
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Tips

Job Description

Angels Rock Bar is a vibrant and dynamic nightclub that truly embodies the spirit of rock and roll while maintaining an inviting and friendly atmosphere. It is renowned for delivering exceptional nightlife experiences with wild performances, not just on stage but also among the staff and throughout the nightlife crowd. This unique combination of part lounge, part club makes Angels Rock Bar a go-to destination for those seeking an electrifying yet welcoming environment. Unlike other nightlife venues that may come with exclusive attitudes, Angels Rock Bar prides itself on being approachable and inclusive, ensuring that all guests feel comfortable and excited to be part of its lively community.\n\nThe Cocktail Server role at Angels Rock Bar is an essential position that blends hospitality, customer service, and enthusiasm for the nightlife scene. In this fast-paced job, the individual acts as the frontline representative, greeting guests, taking food and beverage orders, and preparing and serving cocktails with precision and flair. This is more than just serving drinks; it is about creating an unforgettable guest experience by engaging warmly with patrons, offering expert recommendations, and maintaining a strong presence throughout the bar area. The role requires excellent communication skills, teamwork, energy, and a professional yet fun demeanor at all times. The Cocktail Server at Angels Rock Bar needs to be knowledgeable about the menu and drink preparation methods, capable of guiding guests through their choices and upselling menu items to enhance the overall experience. In addition, they must be vigilant in monitoring guest age identification and alcohol consumption to comply with legal and safety standards.\n\nWorking at Angels Rock Bar means being part of a team that coordinates closely with other departments such as kitchen staff and management to ensure smooth operations and guest satisfaction. Employees are expected to handle side work diligently, accurately account for sales and payments, and be proactive in communicating any service or safety issues to management. This role requires physical stamina as it involves standing for long periods, lifting, bending, and moving efficiently throughout the facility. Serving at Angels Rock Bar is a tipped position, with an hourly wage starting at $3.63 plus tips, reflecting the interactive and performance-driven nature of the job. Nights, weekends, and holidays are typical working periods, making this an ideal position for individuals looking to thrive in a lively nightlife environment and grow their skills in customer service and bartending. Overall, the Cocktail Server is a key player in creating the unforgettable nightlife that Angels Rock Bar promises to every guest who walks through its doors.

Job Requirements

  • Must meet state legal age requirements
  • At least 1 year of serving experience in a fast paced food and beverage venue, preferably nightclub
  • Must speak fluent English
  • Must have alcohol awareness certification and/or food service permit or valid health/food handler card as required
  • Ability to handle, carry or lift items weighing up to 50 pounds
  • Ability to efficiently and safely stand and move about the entire facility during shifts
  • Ability to bend, stoop, kneel and lift
  • Must be able to work nights, weekends, and/or holidays

Job Qualifications

  • At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment
  • Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred
  • Must meet state legal age requirements
  • Must speak fluent English, other languages preferred
  • Must be courteous, pleasant and good natured
  • Strong communication skills for interaction with guests, bartenders, wait staff, cooks, and supervisors
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
  • Strong reading and writing abilities
  • Basic math skills for handling cash and credit
  • Availability to work nights, weekends, and/or holidays

Job Duties

  • Greet all guests and take beverage and food orders in a prompt and professional manner
  • Serve cocktails and/or menu items to bar guests
  • Up-sell when taking orders
  • Show energetic, outgoing, and fun personality while maintaining professionalism
  • Provide outstanding and professional service with a smile to ensure guest satisfaction
  • Communicate effectively and clearly with co-workers and kitchen staff both verbally and using the point of sales system
  • Communicate with guests clearly, patiently and with good humor
  • Be well-versed in all concept products and menu items to guide guest experience and sell items
  • Consistently check guests' identification to ensure legal drinking age
  • Monitor guest behavior and alcohol consumption and notify management of incidents involving excessive consumption
  • Complete all assigned side work
  • Accurately account for all sales and payments from guests
  • Alert management of any service or safety issues
  • Make appropriate service recovery gestures to ensure guest satisfaction
  • Promote teamwork and quality service through daily communication with other departments
  • Coordinate with bartenders and kitchen for ordering and receipt of food and beverages

Job Criteria

Experience

Mid Level (3-7 years)


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