Coach Cleaner - 90409478 - Long Island City

Amtrak is America’s leading passenger rail service provider, connecting communities and businesses across the United States. With a diverse workforce of over 20,000 professionals, Amtrak embodies a commitment to safety, customer service, and operational excellence. The company’s core values—Do the Right Thing, Excel Together, and Put Customers First—drive its mission to deliver a safe, reliable, and enjoyable travel experience. Amtrak's workforce is united by essential skills such as Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety and Security, all of which are crucial to maintaining the company’s reputation and operational integrity. Amtrak is dedicated to fostering an inclusive environment that values diverse ideas and perspectives, ensuring its place as a forward-looking transportation leader.

The role of Coach Cleaner at Amtrak presents a unique and rewarding opportunity for individuals passionate about working in a dynamic and fast-paced environment. As a Coach Cleaner, you will be responsible for maintaining the cleanliness, safety, and regulatory compliance of Amtrak’s train car interiors. This role is vital to enhancing every passenger’s journey by providing a spotless and welcoming environment onboard. Your tasks will range from light tidying to comprehensive deep cleaning including sanitizing floors, seats, restrooms, high-touch surfaces, and ventilation systems. The job demands strong multitasking and teamwork skills to ensure trains are service-ready on time, supporting a seamless travel experience.

This full-time, union position offers shifts across mornings, afternoons, and nights, often requiring work during weekends and holidays. It requires individuals who can adapt to varied weather conditions and work collaboratively with onboard services and other departments. Although the role involves limited direct customer interaction, professionalism and effective communication are essential for ensuring coordination and exemplary service standards.

Amtrak supports Coach Cleaners with an extensive training program covering classroom instruction, practical on-the-job training, and regular assessments to ensure proficiency and certification compliance. The position offers a competitive hourly wage between $23.61 and $31.48 with potential increases as per the collective bargaining agreement. Besides competitive pay, employees gain access to comprehensive benefits including health, dental, and vision insurance, retirement plans like 401K and Railroad Retirement Benefits, wellness programs, life insurance, flexible spending accounts, and additional family support services.

There are significant growth opportunities for Coach Cleaners within Amtrak. Employees may advance to roles such as Carmen Helper in Mechanical, focusing on rail equipment maintenance, or Train Attendant in Onboard Services, responsible for passenger comfort and safety. This career path encourages the development of valuable skills within the rail industry and the chance to be part of a company that values every team member's contributions. Amtrak's supportive environment and career advancement prospects make this role ideal for individuals seeking long-term, fulfilling employment in the transportation sector.