CO Security Concierge

The Credit Union is a member-focused financial institution committed to providing exceptional service and a secure environment for its employees, members, and visitors. As a reputable organization in the banking sector, it emphasizes safety, professionalism, and operational efficiency within its corporate office and branch locations. The Credit Union thrives on maintaining strong relationships with its members by ensuring all interactions are conducted positively and securely. The company culture prioritizes respect, confidentiality, and a proactive approach to physical security and safety initiatives, reflecting its dedication to both employees and customers alike.

The Security Receptionist role at the Credit Union is essential in upholding the organization's commitment to a safe and secure environment. This position involves managing all lobby-related activities such as greeting and assisting visitors, monitoring corporate office access, and maintaining strict visitor logs. The Security Receptionist is also responsible for conducting regular site inspections and working closely with the Physical Security Manager to support and implement security policies and programs. This role requires a vigilant and professional individual who can present a positive image while executing a variety of security-related tasks, including handling delivery logistics, maintaining key and badge inventories, and ensuring emergency preparedness through scheduled drills and system tests.

Beyond typical receptionist duties, the Security Receptionist serves as the backbone of the company’s physical security, responsible for monitoring security systems, including cameras and servers, and ensuring all equipment and security protocols are functioning correctly. The role demands meticulous attention to detail for conducting property inspections, documenting findings, and promptly reporting incidents. The incumbent must also manage onsite resources efficiently, including supplying kitchens, printers, postage machines, and company vehicle keys. The position requires ongoing education to stay current with best practices in security and reception functions.

Working conditions for this role are standard office settings with occasional travel to different company locations. The job may require light physical activity, including limited lifting and use of lifting devices when necessary. This role expects an individual with excellent interpersonal skills, strong organizational capabilities, and proficient computer skills, particularly within the Microsoft Office Suite. The Security Receptionist plays a crucial role in maintaining the welcoming and safe atmosphere of the Credit Union, contributing directly to the overall success and smooth operation of the institution.