Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Job Description
This property management company in Decatur, GA 30030 is seeking a dedicated Concierge to serve as the first point of contact for homeowners and the Community Manager. The company specializes in managing residential communities, ensuring a high standard of living for its residents through attentive service and maintenance oversight. The role is an onsite position that requires availability for shifts that may include weekdays and weekends, with working hours from 7am to 3pm and 3pm to 11pm. While pay depends on experience, full-time positions offer benefits to qualifying employees. The company values responsive communication, attention to detail, and creating a welcoming environment for residents.
The Concierge position is key for maintaining the quality and safety of the property. The Concierge assists homeowners by accepting and logging packages, responding to inquiries, and maintaining communication with the Community Manager. Daily responsibilities include walking inspections to monitor cleanliness, checking for maintenance issues such as light outages or damage, and ensuring common areas like fitness centers and hallways are properly maintained. This proactive approach helps prevent larger issues and contributes to overall resident satisfaction. The Concierge also distributes notifications to homeowners and prepares daily summaries of activities and issues observed during shifts.
This role requires strong communication skills since the Concierge must interact effectively with homeowners, contractors, and management. Physical activity such as walking extensive areas of the property, lifting packages up to 50 lbs, and climbing stairs is part of the job, so the candidate must be physically capable of these tasks. The ability to handle a variety of situations promptly and professionally is essential to support community harmony and timely problem resolution.
The property management company offers a structured environment with clear expectations for the Concierge, emphasizing reliability, attention to detail, and a customer-focused attitude. The ideal candidate will bring experience in community or property management and have the adaptability to handle the dynamic nature of on-site property services. This role is suitable for individuals who enjoy engaging with people, maintaining organized operations, and contributing to a safe and attractive residential community environment.
The Concierge position is key for maintaining the quality and safety of the property. The Concierge assists homeowners by accepting and logging packages, responding to inquiries, and maintaining communication with the Community Manager. Daily responsibilities include walking inspections to monitor cleanliness, checking for maintenance issues such as light outages or damage, and ensuring common areas like fitness centers and hallways are properly maintained. This proactive approach helps prevent larger issues and contributes to overall resident satisfaction. The Concierge also distributes notifications to homeowners and prepares daily summaries of activities and issues observed during shifts.
This role requires strong communication skills since the Concierge must interact effectively with homeowners, contractors, and management. Physical activity such as walking extensive areas of the property, lifting packages up to 50 lbs, and climbing stairs is part of the job, so the candidate must be physically capable of these tasks. The ability to handle a variety of situations promptly and professionally is essential to support community harmony and timely problem resolution.
The property management company offers a structured environment with clear expectations for the Concierge, emphasizing reliability, attention to detail, and a customer-focused attitude. The ideal candidate will bring experience in community or property management and have the adaptability to handle the dynamic nature of on-site property services. This role is suitable for individuals who enjoy engaging with people, maintaining organized operations, and contributing to a safe and attractive residential community environment.
Job Requirements
- Must be eighteen years of age or older
- Must pass a background check
- Good oral and written communication abilities
- Knowledge and skills typically gained through the acquisition of a high school diploma and or GED
- Capable of working extended hours, to include evenings, weekends, and holidays as necessary
- Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed
- Must be able to speak English in a clear and understandable voice
- Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, and moving objects that can weigh up to 50 lbs
- Must also be able to climb several flights of stairs if necessary
- Work involves alternating between indoor and outdoor settings with variable climate and lighting
- Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills
- Must have finger dexterity for typing using a keyboard
- Must pass background check and drug test
Job Qualifications
- Good oral and written communication abilities
- Knowledge and skills typically gained through the acquisition of a high school diploma and or GED
- Three years of related experience preferred
Job Duties
- Accept packages for residents
- Log receipt and delivery of all packages
- Contact homeowners immediately when packages are delivered
- Respond to or forward as appropriate and track all homeowner inquiries
- Complete building walking inspections daily and monitor building for cleanliness
- Notify community manager of issues needing their attention
- Distribute homeowner notices as needed
- Provide a daily summary of activities and issues, including daily logs and checklist notes
- Report any light outages
- Ensure hallways are clear of debris and obstructions
- Inspect walls and carpets for damage or stains
- Inspect fitness center and verify equipment is in place
- Ensure trash and recycle bins are not overflowing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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