ClubLife Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Benefits

Employee Discounts
opportunities for professional development
Inclusive and diverse work environment
flexible scheduling
access to state-of-the-art club facilities
Collaborative team culture

Job Description

Invited is a prestigious leader in the hospitality and service industry, widely recognized as the largest owner and operator of private clubs across the United States. Since its inception in 1957, Invited has remained dedicated to its core mission of building meaningful relationships and enriching the lives of its members, guests, and over 17,000 employees. The company's expansive portfolio boasts over 150 clubs that include country clubs, city clubs, and athletic clubs, each offering an exceptional blend of luxurious amenities designed to provide an unparalleled member experience. From championship golf courses, state-of-the-art racquet facilities, and fitness centers to modern workspaces,... Show More

Job Requirements

  • Minimum of one year of experience in the hospitality business or a similar role
  • service-oriented mindset and capable of making every guest feel valued
  • strong communication skills in verbal, written, phone, text, and social media communications
  • strong organizational skills and attention to detail
  • competent in working with multiple systems including Microsoft Office Suite
  • positive attitude and willingness to work as part of a team
  • ability to multi-task and prioritize time effectively
  • high school diploma or equivalent

Job Qualifications

  • Minimum of one year of experience in the hospitality business or a similar role
  • strong communication skills in verbal, written, phone, text, and social media communications
  • strong organizational skills and attention to detail
  • competent in working with multiple systems including Microsoft Office Suite
  • positive attitude and willingness to work as part of a team
  • a multi-tasker prioritizing time effectively
  • high school diploma or equivalent

Job Duties

  • Direct members and guests to their destinations within the club
  • provide business and concierge services to members and be proactive in creating magic moments
  • inform members and guests of club services, features, upcoming events, room locations, and amenities in person and over the phone
  • assist members in scheduling appointments and reservations for club programs and services
  • maintain the lobby, front entrance, workstation, and surrounding areas clean and stocked
  • accommodate member and guest requests for business services including faxing, copying, mailing, and concierge services
  • assist member experience initiatives such as club newsletter, message on hold, website calendar, marketing collateral, event announcements, and outbound calls
  • seat guests

Job Location

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