Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
inclusive work environment
Job Description
Invited is a premier company in the hospitality and service industry, established in 1957, with a rich history of fostering relationships and enriching the lives of its members, guests, and over 17,000 employees. As the largest owner and operator of private clubs nationwide, Invited manages more than 150 country clubs, city clubs, and athletic clubs, offering world-class amenities including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. The company prides itself on its inclusive and dynamic team culture, continually focused on delivering exceptional member experiences through dedicated service and attention to... Show More
Job Requirements
- Minimum of one year of experience in the hospitality business or a similar role
- high school diploma or equivalent
- service-oriented mindset
- strong communication skills
- strong organizational skills
- competent with Microsoft Office Suite
- positive attitude and teamwork skills
- ability to multitask and prioritize time effectively
Job Qualifications
- Minimum of one year of experience in the hospitality business or a similar role
- service-oriented mindset and capable of making every guest feel valued
- strong communication skills in verbal, written, phone, text, and social media communications
- strong organizational skills and attention to detail
- competent in working with multiple systems, including Microsoft Office Suite
- positive attitude and willingness to work as part of a team
- a multi-tasker, prioritizing time effectively
- high school diploma or equivalent
Job Duties
- Direct members and guests to their destinations within the club
- provide business and concierge services to our members and be proactive in creating magic moments
- inform members and guests of club services, features, upcoming events, room locations, and amenities both in person and over the phone
- assist members in providing information for and scheduling appointments and reservations for club programs and services in accordance with club standards
- maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris
- ensure supplies that may be needed by members/guests are stocked such as pens, notepads, etc
- accommodate member and guest requests for business services, including but not limited to faxing, copying, mailing, and other concierge services, owning the request from start to finish
- assist member experience initiatives such as club newsletter, message on hold, the website calendar, and various other projects including event announcements, outbound calls to members, and other marketing collateral to promote member services at the club
- seat guests
Job Location
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