ClubLife Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $23.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
Inclusive and diverse work environment

Job Description

Invited is a premier company in the hospitality and service industry, having built a strong legacy since its inception in 1957. As the largest owner and operator of private clubs nationwide, Invited oversees more than 150 country clubs, city clubs, and athletic clubs, offering members access to first-class amenities. These facilities include championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and comprehensive fitness centers, creating an environment rich in luxury, comfort, and exclusivity. With over 17,000 employees, Invited prides itself on fostering an inclusive and dynamic workplace culture where the success of the business is driven... Show More

Job Requirements

  • Minimum of one year of experience in hospitality or a related field
  • high school diploma or equivalent
  • strong verbal and written communication skills
  • proficiency with Microsoft Office Suite
  • ability to multi-task and manage time effectively
  • positive attitude and team-oriented mindset
  • excellent organizational skills
  • capable of providing excellent customer service and creating memorable experiences

Job Qualifications

  • Minimum of one year of experience in the hospitality business or a similar role
  • service-oriented mindset and capable of making every guest feel valued
  • strong communication skills in verbal, written, phone, text, and social media communications
  • strong organizational skills and attention to detail
  • competent in working with multiple systems, including Microsoft Office Suite
  • positive attitude and willingness to work as part of a team
  • ability to multi-task and prioritize effectively
  • high school diploma or equivalent

Job Duties

  • Direct members and guests to their destinations within the club
  • provide business and concierge services to members and proactively create magic moments
  • inform members and guests of club services, features, upcoming events, room locations, and amenities both in person and over the phone
  • assist members in providing information for and scheduling appointments and reservations for club programs and services
  • maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris
  • ensure supplies needed by members and guests are stocked such as pens and notepads
  • accommodate member and guest requests for business services including faxing, copying, mailing, and other concierge services
  • assist member experience initiatives including club newsletter, message on hold, website calendar updates, event announcements, outbound calls to members, and marketing collateral development
  • seat guests

Job Location

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