Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $25,023.75 - $31,685.65
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee assistance program
Discounts on club services
Professional development opportunities
Job Description
Invited, founded in 1957, is a distinguished leader in the hospitality and service industry, operating as the largest owner and operator of private clubs across the United States. With a sprawling network of more than 150 country clubs, city clubs, and athletic clubs, Invited prides itself on delivering exceptional experiences to its members and guests. The company employs over 17,000 individuals who collectively contribute to upholding the core mission of building relationship and enriching lives. Each club under Invited's management is equipped with first-class amenities including championship golf courses, state-of-the-art fitness and racquet facilities, modern workspaces, handcrafted cuisine, and resort-style pools. This comprehensive suite of offerings ensures a luxurious and engaging environment that appeals to a wide demographic of club members and guests.Show More
Invited is currently seeking passionate and dedicated professionals to join their team as ClubLife Concierges. This role is a vital part of the Member Experience Team and focuses on creating remarkable and memorable experiences for club members from the moment they arrive until their departure. The ClubLife Concierge position is designed for individuals who thrive in dynamic, service-oriented environments and who excel in delivering warm welcomes, creating magic moments, and fond farewells. The role involves engaging directly with members and guests, assisting with their needs, providing concierge and business services, and supporting various club initiatives aimed at enhancing member satisfaction and engagement.
Positions at Invited offer an inclusive, supportive culture where employees are encouraged to grow personally and professionally. The company values diversity and equal opportunity, striving to maintain a workplace environment where respect and collaboration are prioritized. Candidates for the ClubLife Concierge position will be part of a team that values communication, organization, and the ability to multitask efficiently. The role demands excellent interpersonal skills, attention to detail, and proactive engagement with club members to ensure every visit is unique and fulfilling.
This full-time role offers competitive compensation commensurate with experience and opportunities to engage with various facets of the hospitality industry. Key responsibilities include directing members and guests within club premises, managing appointments and reservations, maintaining the lobby and workstation areas, and assisting with member experience projects such as newsletters and marketing collateral. Candidates with a background in hospitality or similar customer-centric roles will find this position rewarding and aligned with their career aspirations.
Invited's ongoing commitment to excellent member service is reflected in this position through its emphasis on creating superior guest interactions and supporting broader club operations. This role offers a fantastic opportunity for individuals aspiring to grow in the hospitality sector while contributing meaningfully to the enrichment of member experiences at prestigious private clubs nationwide. Join Invited to become part of a vibrant, diverse team that drives success through service excellence and innovative member engagement.Show Less
Positions at Invited offer an inclusive, supportive culture where employees are encouraged to grow personally and professionally. The company values diversity and equal opportunity, striving to maintain a workplace environment where respect and collaboration are prioritized. Candidates for the ClubLife Concierge position will be part of a team that values communication, organization, and the ability to multitask efficiently. The role demands excellent interpersonal skills, attention to detail, and proactive engagement with club members to ensure every visit is unique and fulfilling.
This full-time role offers competitive compensation commensurate with experience and opportunities to engage with various facets of the hospitality industry. Key responsibilities include directing members and guests within club premises, managing appointments and reservations, maintaining the lobby and workstation areas, and assisting with member experience projects such as newsletters and marketing collateral. Candidates with a background in hospitality or similar customer-centric roles will find this position rewarding and aligned with their career aspirations.
Invited's ongoing commitment to excellent member service is reflected in this position through its emphasis on creating superior guest interactions and supporting broader club operations. This role offers a fantastic opportunity for individuals aspiring to grow in the hospitality sector while contributing meaningfully to the enrichment of member experiences at prestigious private clubs nationwide. Join Invited to become part of a vibrant, diverse team that drives success through service excellence and innovative member engagement.Show Less
Job Requirements
- Minimum of one year of experience in the hospitality business or similar role
- high school diploma or equivalent
- service-oriented mindset
- strong communication skills
- strong organizational skills
- competent in Microsoft Office Suite
- positive attitude
- ability to multitask effectively
Job Qualifications
- Minimum of one year of experience in the hospitality business or similar role
- service-oriented mindset capable of making every guest feel valued
- strong communication skills in verbal, written, phone, text, and social media communications
- strong organizational skills and attention to detail
- competent in working with multiple systems including Microsoft Office Suite
- positive attitude and willingness to work as part of a team
- high school diploma or equivalent
Job Duties
- Direct members and guests to their destinations within the club
- provide business and concierge services to members
- inform members and guests of club services, features, upcoming events, room locations, and amenities
- assist members in scheduling appointments and reservations
- maintain the lobby, front entrance, and workstation clean and stocked
- accommodate member and guest business service requests including faxing, copying, and mailing
- assist member experience initiatives such as newsletters, event announcements, and marketing collateral
- seat guests
Job Location
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