Club Supervisor, Little Caesars Arena

Delaware North Sportservice is a leading hospitality and service provider renowned for managing iconic venues with excellence and dedication. The company operates a wide array of food, beverage, and retail establishments across some of the most popular sports arenas, national parks, casinos, and other destinations worldwide. Established over a century ago, Delaware North remains a family-owned business with a strong legacy in providing exceptional customer experiences and fostering professional growth within the hospitality industry. Their commitment to innovation, quality, and personalized service places them at the forefront of venue hospitality management, serving millions of guests annually in high-profile locations such as Little Caesars Arena in Detroit, Michigan. This venue, which opened in 2017, is a premier 20,000-seat multipurpose arena that hosts major sporting events, concerts, and entertainment shows. It serves as the home for the NHL's Detroit Red Wings and the NBA's Detroit Pistons, attracting a diverse crowd and providing a dynamic, fast-paced work environment for its staff.

As a seasonal Club Supervisor at Delaware North Sportservice working at Little Caesars Arena, you will play a pivotal role in ensuring that all food service and hospitality operations run smoothly and exceed guest expectations. The position involves overseeing frontline associates, implementing corporate standards for food presentation, and ensuring responsible service of alcohol while complying with company policies and state regulations. This leadership role is perfect for individuals who thrive in high-energy settings and enjoy interacting with guests, ensuring they receive top-tier service during events ranging from sports games to concerts. The Club Supervisor will be tasked with supervising the setup of event spaces, maintaining inventory, enforcing sanitation protocols in accordance with health guidelines, and swiftly resolving any guest concerns in collaboration with department managers. Shift schedules often include evenings, weekends, holidays, and event days aligning with game schedules and concert dates, making flexibility and commitment essential.

The role offers a competitive hourly pay rate ranging between $19.00 and $21.00, with opportunities to develop vital leadership skills through training and hands-on experience. Delaware North emphasizes the well-being of team members by providing comprehensive benefits such as weekly pay, employee discounts, flexible work schedules, and professional development programs. Eligible employees may also access health, dental, and vision insurance, a 401(k) plan with company matching, paid time off including vacation and holidays, parental leave, and tuition reimbursement. Working at Delaware North means joining a global team dedicated to delivering unforgettable experiences to guests while advancing your career in the hospitality sector. This position is ideal for candidates with experience in the hospitality industry who possess strong communication, leadership, and organizational skills, along with the physical stamina to endure standing for the entirety of shifts and the ability to lift substantial weights up to 35 pounds. By joining Delaware North at Little Caesars Arena, you'll become part of a company that values diversity, inclusion, and equal opportunity, fostering an environment where every team member can thrive and contribute to a memorable guest experience.