Club Server - Beach & Tennis Club (Full Time)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

competitive pay
Health Insurance
retirement plans
Employee Discounts
Employee golf privileges
Career development opportunities
Complimentary Meals

Job Description

Pebble Beach Company (PBC) is a prestigious hospitality enterprise headquartered in Pebble Beach, California, renowned for operating some of the most iconic resorts and golf courses in the world. Its portfolio includes The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero, along with five exceptional golf courses such as Pebble Beach Golf Links, which will host the U.S. Open in 2027, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and The Hay, a short course designed by Tiger Woods. The company is not only a pillar of luxury accommodation but also a center of premier events, including the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine Festival, and PURE Insurance Championship.

In addition to its world-class hospitality and recreational offerings, Pebble Beach Company also manages scenic attractions such as the 17-Mile Drive and provides wellness experiences at The Spa at Pebble Beach, which has held Forbes Five-Star certification since 2014. The company boasts a strong culinary and retail presence, enhancing the guest experience with diverse choices and premium services.

The role of Club Server at Pebble Beach Company is essential in delivering efficient and courteous service to guests, ensuring each dining experience is memorable and meets the highest standards of excellence. This position requires polished and professional server skills, the ability to carry full trays, and exceptional communication capabilities to interact effectively and diplomatically with guests and team members. Time management skills are crucial for managing duties before, during, and after shifts effectively.

Club Servers take guests' food and drink orders, manage wine service, and respond promptly to guests' needs while striving to enhance the guest check through suggestive selling techniques. They use the Micros point of sale system to prepare guest checks and handle payments accurately. Maintaining cleanliness and orderliness in assigned tables and stations, assisting with dining room setup, and participating in special event preparations and breakdowns are also critical aspects of the role.

Candidates must have prior serving experience, hold food safety and TIPS certification, and have a high school diploma or equivalent. Flexibility in scheduling and the ability to work a flexible schedule is required. The ideal candidates may also possess bartending skills, fine dining experience, and familiarity with Micros or similar point of sale systems.

Pebble Beach Company offers competitive pay starting at $16.90 per hour plus service charges, along with benefits provided through the Unite Here Union, including health and retirement plans. Employees receive special discounts at Pebble Beach restaurants, retail shops, spas, and hotels during select seasons. They also enjoy employee golf privileges, including tee times and tournaments, supporting a balanced work environment with recreational opportunities.

The company is committed to career growth, providing ongoing learning and development opportunities, promotions, and transfers to support employee advancement. Additional perks include complimentary meals during shifts in the Employee Dining Room. As an EEO/AA employer, Pebble Beach Company supports diversity and maintains a drug-free workplace with pre-employment substance abuse testing, fostering a professional, respectful, and inclusive working environment.

Job Requirements

  • High school diploma or equivalent
  • Previous serving experience
  • Food safety and TIPS certification
  • Ability to communicate diplomatically and effectively with guests and co-workers
  • Ability to work a flexible schedule
  • Polished, professional server skills
  • Ability to carry full trays of entrees
  • Time management in the execution of all duties before, during and after the shift

Job Qualifications

  • Previous serving experience
  • Food safety certification
  • TIPS certification
  • High school diploma or equivalent
  • Ability to communicate diplomatically and effectively with guests and co-workers
  • Time management skills
  • Polished, professional server skills
  • Ability to carry full trays of entrees
  • Ability to work a flexible schedule
  • Ability to bartend a plus
  • Fine dining restaurant server experience preferred
  • Knowledge of Micros or other point of sale equipment helpful

Job Duties

  • Assist in the resolution of guest complaints
  • Reconcile discrepancies in server checkouts
  • Answer questions regarding style, presentation, quality and price of all food and beverages
  • Take the guests' food and drink orders
  • Open wine bottle and pour wine, refilling glasses as needed
  • Observe guests' progress and respond in a timely way to their needs
  • Carry orders on a tray to the table and serve to the correct person
  • Strive to increase the guest check through suggestive sales techniques and alternatives
  • Prepare guest check using Micros point of sale system and collect payment
  • Maintain assigned table and station cleanliness, tidiness and order
  • Open and close side work, cleaning areas, and re-stocking supplies, or delegate this responsibility
  • In the morning prepare back kitchen, set-up breakfast buffet, stock supplies, including bagels and muffins, make coffee and check tables
  • Assist in dining room set-up, under supervision of manager
  • Ensure general housekeeping, including cleaning of fixtures, appliances, counters, and dusting
  • Complete cash accounting and all related paperwork
  • Set-up and break down special events and evening banquets, to include moving tables, chairs and other furniture as necessary
  • Work special events as required
  • Any other tasks as directed by supervisor
  • Fill-in for host and manager as needed
  • Comply with all Pebble Beach Company safety, health and general policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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