Club Manager

Indio, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $95,000.00 - $100,000.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Life insurance

Paid Time Off

Paid holidays

401(k) Plan

Job Description

Villa Portofino is a prestigious private club nestled in the heart of Palm Desert, California, offering an unparalleled blend of relaxed resort living and exceptional lifestyle experiences to its members. This establishment is renowned for its diverse amenities, including a weekly supper club, private theatre, fitness classes, and more, creating an environment that combines luxury with community engagement. Villa Portofino operates as part of the BlueStar Resort & Golf Division, which is dedicated to providing high-quality recreational and hospitality services. The club is committed to excellence in service, facility growth, and member satisfaction, making it a premier destination for affluent individuals seeking exceptional lifestyle and leisure experiences. With a team-oriented approach and a focus on innovative and sustainable development, Villa Portofino stands out as a leader in resort-style private club management. The organization values strong relationships with its members, stakeholders, and the wider community, fostering a culture of integrity, respect, teamwork, and competitive spirit. The employment offered is full-time, with a competitive pay range of $95,000 to $100,000 annually. Full-time employees working 30 hours or more weekly are eligible for comprehensive benefits including medical, dental, life insurance, paid time off, seven paid holidays annually, and participation in a 401(k) plan after 30 days of service.

The role of the Club Manager at Villa Portofino is strategic and multifaceted, designed to lead and align the facility's operations with the broader objectives of BlueStar Resort & Golf Division. This leadership position involves planning, directing, and coordinating the club's business strategies for both short and long-term success. The Club Manager works closely with executive leadership including the President and Vice President to set goals, manage financial performance, and oversee facility development projects. Key responsibilities include contributing to the five-year and annual business plan, ensuring harmony between facility growth and operational goals, engaging with government agencies and clients, and driving marketing, branding, and pricing strategies. The role also encompasses oversight of food and beverage operations, cost management, development of member programs, and hosting events to enhance community engagement and attract new members. Personal attributes essential to success in this role include high customer orientation, the ability to work under pressure, strong team-building skills, and a commitment to living the core values of honesty, integrity, respect, teamwork, and competitive spirit. This position requires an experienced professional with a proven track record in managing high-end private clubs or similar organizations who can inspire teams and sustain operational excellence in a dynamic, fast-paced environment. The Club Manager not only ensures operational effectiveness but also champions the ongoing development and enhancement of the club's offerings, fostering a vibrant community and maintaining Villa Portofino’s reputation as a premier lifestyle destination.

Job Requirements

Graduation from a 4-year accredited college or university or equivalent combination of work experience and education
Minimum of 5 years experience managing a high-end private club or a portfolio of several clubs
Extensive working background of all operations related to a private club including administrative, maintenance, financial and personnel matters
Ability to understand and implement BSRG dining standards
Experience in event planning and budgeting preferred
Ability to write reports, business correspondence and procedure manuals
Ability to prioritize tasks and handle multiple assignments simultaneously
Ability to effectively present information and respond to questions from team members, suppliers and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, portions and percentages
Excellent written and verbal communication skills
Excellent customer service skills in dealing with members and clients
Must demonstrate initiative ability to think, work, and make independent decisions based on sound judgment
Must be comfortable working in a fast-paced environment where continuous improvement is expected

Job Qualifications

Graduation from a 4-year accredited college or university or equivalent combination of work experience and education
Minimum of 5 years experience managing a high-end private club or a portfolio of several clubs
Extensive working background of all operations related to a private club including administrative, maintenance, financial and personnel matters
Ability to understand and implement BSRG dining standards
Experience in event planning and budgeting preferred
Ability to write reports, business correspondence and procedure manuals
Ability to prioritize tasks and handle multiple assignments simultaneously
Ability to effectively present information and respond to questions from team members, suppliers and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, portions and percentages
Excellent written and verbal communication skills
Excellent customer service skills in dealing with members and clients
Demonstrated initiative with ability to think, work, and make independent decisions based on sound judgment
Comfortable working in a fast-paced environment where continuous improvement is expected

Job Duties

Lead the formulation, interpretation, and communication of the overall direction and long-range vision for the facility
Lead the development and update of the five-year plan and annual business plan review
Maintain close liaison with executive leadership and clients to align development priorities with operating goals
Participate in monthly financial calls and manage weekly financial performance tracking and analysis
Perform site inspections and implement improvement procedures with department managers
Foster and maintain relationships with customers, suppliers, government officials, and investors
Establish and maintain communications with various government departments
Develop long-range plans to ensure exceptional product delivery and profit contributions
Participate in marketing and branding strategy reviews and implementation
Formulate pricing policies for various revenue streams
Manage clubhouse and restaurant plans, setting sales and business development goals
Maintain communication and motivation within Food and Beverage operations
Monitor and adjust strategies to impact revenues and cost controls
Oversee cost management for F&B operations
Create comprehensive member programs including activities and events
Host club events and conduct satisfaction surveys
Create strategic partnerships to promote lifestyle events
Perform other duties as assigned