Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement benefits
Employee Discounts
Career development opportunities

Job Description

The Ritz-Carlton Laguna Niguel, located in Dana Point, California, is a distinguished luxury hotel renowned for its exceptional service and elegant accommodations. As part of the prestigious Ritz-Carlton brand under Marriott International, this resort epitomizes sophistication and delivers memorable guest experiences that set the global standard for luxury hospitality. The hotel boasts stunning coastal views, exquisite dining options, and a serene environment that attracts discerning guests from around the world. With a commitment to excellence, The Ritz-Carlton Laguna Niguel continually fosters an atmosphere of creativity, compassion, and professionalism among its staff, ensuring every guest’s stay is a treasured memory.

This full-time, non-management position offers an hourly wage of $25.00 and plays a crucial role in supporting various hotel operations, particularly within food and beverage and culinary departments. The Kitchen Support Expert is primarily responsible for maintaining cleanliness, handling basic kitchen preparation, and ensuring the smooth functioning of kitchen and dining service areas. Key responsibilities include operating cleaning equipment such as dishwashing machines and hand wash stations, preparing fresh linens and spotless dining ware, and transporting dishware throughout the hotel to support seamless guest experiences. These experts may work across multiple departments including the kitchen, food and beverage areas, and employee dining rooms.

The role requires adherence to The Ritz-Carlton's stringent standards including the renowned "Gold Standards," which encompass the Employee Promise, Credo, and Service Values. Employees are expected to represent the brand's dedication to rare and special luxury service by maintaining a professional appearance, practicing safety at all times, and developing positive working relationships with colleagues. This position demands physical activity including prolonged standing and walking, lifting objects up to 25 pounds, and performing various manual tasks with attention to detail and care.

At Marriott International, diversity and inclusion are paramount. The company is an equal opportunity employer that celebrates a rich blend of cultures and talents. Applicants from all backgrounds, including those with criminal histories consistent with applicable laws, are encouraged to apply. This inclusive culture empowers employees to grow professionally while delivering unparalleled service to guests. By joining The Ritz-Carlton Laguna Niguel, individuals become part of a globally respected luxury hospitality brand where they can do their best work, begin their purpose, belong to an exceptional team, and become the best version of themselves. This position is ideal for individuals eager to contribute to a world-class service environment and uphold the heritage of The Ritz-Carlton’s hospitality excellence.

Job Requirements

  • no high school diploma or g.e.d. equivalent required
  • ability to stand, sit, or walk for extended periods
  • ability to reach overhead and below knees including bending, twisting, pulling, and stooping
  • ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance
  • willingness to perform various manual tasks as requested
  • commitment to maintaining confidentiality and company asset protection

Job Qualifications

  • no high school diploma or g.e.d. equivalent required
  • no related work experience necessary
  • no supervisory experience needed
  • ability to follow safety protocols and company standards
  • effective communication skills
  • ability to work collaboratively in a team environment

Job Duties

  • operate and maintain cleaning equipment such as dishwashing machines and hand wash stations
  • prepare fresh linens and spotless dining ware for guest service
  • transport dishware and supplies across hotel departments
  • follow all company safety and security policies and procedures
  • report maintenance needs, accidents, injuries, and unsafe conditions to management
  • maintain professional appearance and adhere to uniform standards
  • develop and maintain positive working relationships with team members to achieve common goals

Job Criteria

Experience

No experience required


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