Club Lounge Attendant, Progressive Field

Delaware North Sportservice is a leading hospitality and food service operator known for managing premium dining experiences and concessions at major sports and entertainment venues. Established with a rich history dating back over 100 years, Delaware North has grown into a global hospitality company that operates in iconic locations including sports arenas, national parks, casinos, and more. At Progressive Field in Cleveland, Ohio, home to Major League Baseball's Cleveland Guardians, Delaware North Sportservice has been providing exceptional food and beverage services since 1994. This provides an exciting and dynamic environment for hospitality professionals to grow their careers while working at one of the most vibrant sports venues in the country.

The current opportunity is for seasonal Club Attendants to join the team at Progressive Field. The role of a Club Attendant is pivotal to the success of the luxury suite operations, ensuring that guests receive impeccable service and that the suites are maintained to the highest standards throughout events. This is a fast-paced, service-oriented position where attentiveness, great communication skills, and a passion for guest satisfaction are paramount. Club Attendants play a key role in preparing suites before guests arrive, stocking the necessary items, serving food and beverages efficiently, and anticipating the needs of guests to elevate their experience.

This seasonal position offers competitive pay, ranging from $20.00 to $21.00 per hour, and provides the chance to work at a major league baseball stadium alongside a committed team. Delaware North values not only the customer experience but also the wellbeing and professional growth of its employees. They provide comprehensive training programs, flexible schedules, and numerous development opportunities to ensure employees can excel in their roles and progress their careers in the hospitality industry.

Working as a Club Attendant at Delaware North also means becoming part of a legacy company that treats its team members like family. The company fosters an inclusive work environment that respects diversity and offers equal opportunity to all applicants. Employees benefit from a generous package, including weekly pay, employee discounts, and, when eligible, access to health, dental, and vision insurance, a 401(k) plan with company match, paid vacation, parental leave, and tuition reimbursements. Whether you are starting out or looking to deepen your experience in hospitality, this role provides an excellent platform to gain valuable skills in luxury suite service within a renowned sports venue.

Choosing to join Delaware North means you are stepping into a role that not only challenges you to perform at your best but also supports your career aspirations with a wide range of benefits and a positive, teamwork-driven culture. The role requires physical stamina, attention to detail, and the ability to work well in a fast-paced environment during sports events and special occasions. Shift schedules often include days, weekends, holidays, and event days, demanding flexibility and dedication.

If you thrive in hospitality environments where guest satisfaction is a priority and are eager to contribute to memorable experiences for sports fans and VIP guests alike, the Club Attendant position at Progressive Field is an excellent choice. Apply now to join Delaware North Sportservice and be part of a team shaping the future of hospitality in one of the most iconic sports venues in the U.S.