Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $21.27
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Career Development
Employee Discounts
Retirement Plan
wellness programs
Life insurance
Job Description
Sheraton Hotels & Resorts, a part of Marriott International, is a renowned global hospitality company recognized for its commitment to delivering exceptional guest experiences and fostering an inclusive workplace culture. Established in 1937, Sheraton has grown to become a leading brand in the hotel industry, with over 400 locations worldwide. The Sheraton brand prides itself on creating welcoming environments that encourage connection and community among guests and associates alike. By joining Sheraton, employees become part of a global team that values diversity, respects unique backgrounds, and promotes equal opportunities for all. As a reputable hospitality leader, Sheraton offers comprehensive benefits and career development opportunities designed to support the well-being and professional growth of its team members.
The Guest Service Expert position at Sheraton Hotels & Resorts exemplifies the company’s dedication to providing memorable and unique guest experiences that go beyond simply serving food and drinks. This part-time, non-management role is based in Denver, Colorado, and offers a competitive hourly wage of $21.27. The role requires availability on weekdays, weekends, and holidays, reflecting the dynamic nature of the hospitality industry and the commitment to consistently high service standards.
As a Guest Service Expert, you will be pivotal in creating an engaging dining experience for guests by delivering excellent customer service in a fast-paced environment. Your responsibilities include setting tables, communicating effectively with kitchen staff, interacting attentively with guests, and ensuring the cleanliness and readiness of work areas and supplies. This role emphasizes a hands-on approach, combining physical activity with attentive guest interaction to ensure smooth operation and guest satisfaction.
The position requires a strong focus on safety, professionalism, and quality standards. Guest Service Experts are expected to maintain a neat and professional appearance, adhere to company policies and procedures, and contribute to a safe workplace. Physically, the role demands prolonged periods of standing, sitting, or walking, as well as the ability to navigate uneven or slippery surfaces, and safely lift and move objects weighing up to 50 pounds with assistance. Attention to detail and the ability to multitask are essential skills for success in this position.
Sheraton Hotels & Resorts values candidates who have a high school diploma or equivalent and some related work experience, even if less than one year. No supervisory experience or special certifications are required, making this an excellent opportunity for individuals seeking to start or continue their careers in the hospitality industry. Sheraton supports diversity and inclusion, welcoming applicants from all backgrounds, including those with disabilities or veteran status, ensuring a respectful and supportive work environment.
Joining Sheraton means becoming part of a community that offers numerous benefits tailored to enrich employees’ lives and careers. Benefits eligibility varies by position, employment status, and location, but typically includes health insurance, paid time off, career development programs, and employee discounts, among others. The company’s commitment to empowering its associates ensures that every team member has the opportunity to grow, belong, and succeed as part of a vibrant global network.
If you are passionate about creating memorable guest experiences and eager to contribute to a respected international brand, the role of Guest Service Expert at Sheraton Hotels & Resorts in Denver is the perfect opportunity. Here, you will have the chance to engage with guests, develop your skills, and be part of a team that values your contribution in a thriving hospitality environment.
The Guest Service Expert position at Sheraton Hotels & Resorts exemplifies the company’s dedication to providing memorable and unique guest experiences that go beyond simply serving food and drinks. This part-time, non-management role is based in Denver, Colorado, and offers a competitive hourly wage of $21.27. The role requires availability on weekdays, weekends, and holidays, reflecting the dynamic nature of the hospitality industry and the commitment to consistently high service standards.
As a Guest Service Expert, you will be pivotal in creating an engaging dining experience for guests by delivering excellent customer service in a fast-paced environment. Your responsibilities include setting tables, communicating effectively with kitchen staff, interacting attentively with guests, and ensuring the cleanliness and readiness of work areas and supplies. This role emphasizes a hands-on approach, combining physical activity with attentive guest interaction to ensure smooth operation and guest satisfaction.
The position requires a strong focus on safety, professionalism, and quality standards. Guest Service Experts are expected to maintain a neat and professional appearance, adhere to company policies and procedures, and contribute to a safe workplace. Physically, the role demands prolonged periods of standing, sitting, or walking, as well as the ability to navigate uneven or slippery surfaces, and safely lift and move objects weighing up to 50 pounds with assistance. Attention to detail and the ability to multitask are essential skills for success in this position.
Sheraton Hotels & Resorts values candidates who have a high school diploma or equivalent and some related work experience, even if less than one year. No supervisory experience or special certifications are required, making this an excellent opportunity for individuals seeking to start or continue their careers in the hospitality industry. Sheraton supports diversity and inclusion, welcoming applicants from all backgrounds, including those with disabilities or veteran status, ensuring a respectful and supportive work environment.
Joining Sheraton means becoming part of a community that offers numerous benefits tailored to enrich employees’ lives and careers. Benefits eligibility varies by position, employment status, and location, but typically includes health insurance, paid time off, career development programs, and employee discounts, among others. The company’s commitment to empowering its associates ensures that every team member has the opportunity to grow, belong, and succeed as part of a vibrant global network.
If you are passionate about creating memorable guest experiences and eager to contribute to a respected international brand, the role of Guest Service Expert at Sheraton Hotels & Resorts in Denver is the perfect opportunity. Here, you will have the chance to engage with guests, develop your skills, and be part of a team that values your contribution in a thriving hospitality environment.
Job Requirements
- availability for weekdays, weekends and holidays preferred
- high school diploma or g.e.d. equivalent
- less than 1 year related work experience
- no supervisory experience
- ability to stand, sit, or walk for extended time
- ability to lift and move objects weighing up to 50 pounds with assistance
Job Qualifications
- high school diploma or g.e.d. equivalent
- less than 1 year related work experience
- no supervisory experience
- ability to stand, sit, or walk for extended periods
- capable of lifting and moving objects weighing up to 50 pounds with assistance
Job Duties
- setting tables
- communicating with the kitchen
- interacting and serving guests
- cleaning work areas and supplies
- managing transactions as part of the guest experience
- maintaining a safe workplace
- following company policies and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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