Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid sick leave
Discounted employee meals
Dining Discounts
Employee assistance program (EAP)
employee recognition programs
Employee Referral Program
Job Description
Louie's is a premier dining and lounge destination located in Westlake Village, known for its sophisticated and welcoming atmosphere. It caters to guests who appreciate expertly crafted cocktails, exceptional service, and a vibrant dining experience. This establishment prides itself on delivering memorable moments through top-tier hospitality, creative cuisine, and a carefully curated beverage program that elevates the social and dining environment for locals and visitors alike. Louie's offers an upscale experience combining the best in mixology with a dynamic lounge ambiance, making it a popular choice for those seeking both comfort and style in their dining and nightlife outings.
The role available at Louie's is for a professional and service-oriented Cocktail Server. This position is a non-exempt role, eligible for overtime, with an hourly pay rate starting at $16.90 per hour plus tips. Weekend availability is a crucial requirement, highlighting the importance of flexibility and commitment to the restaurant’s peak hours. As a Cocktail Server, you will be the face of the lounge, delivering exceptional guest service by demonstrating comprehensive knowledge of the cocktail menu, making thoughtful recommendations tailored to guest preferences, and helping to create a high-quality and engaging guest experience in a lively lounge environment. This position demands a combination of hospitality skills, attention to detail, and the ability to thrive in a fast-paced, high-volume setting.
The Cocktail Server at Louie's is responsible for offering professional and welcoming service that includes explaining the cocktail menu and beverage options clearly to guests. Candidates should be knowledgeable about various cocktails, spirits, wine, champagne, and overall beverage service standards. Key duties include taking accurate drink orders, preparing and serving beverages in line with established recipes and quality expectations, and ensuring timely delivery of food and beverages by working closely with team members. The server also handles guest inquiries and resolves any concerns promptly to maintain satisfaction.
In addition to bartending knowledge, the Cocktail Server must maintain the cleanliness and organization of the service areas, from the bar to service stations, and accurately process payments using the point-of-sale system. Coordination and communication with bartenders, cooks, and fellow servers are essential to facilitate smooth service operations. Servers must adhere strictly to all health, safety, and sanitation protocols to ensure compliance and guest safety at all times. Staying updated on menu changes, ongoing promotions, and special events is important to provide knowledgeable service.
Beyond technical skills, candidates for this role should demonstrate professionalism and a polished appearance consistent with an upscale, guest-facing nightclub or lounge environment. Maintaining grooming standards and proper attire according to the dress code guidelines ensures the right atmosphere for patrons. The role requires physical stamina, including the ability to stand and walk for extended periods, carry trays and service items weighing up to 25 pounds, and navigate crowded or confined spaces efficiently.
This role offers excellent opportunities for individuals passionate about hospitality and mixology, looking to develop their skills in a top-tier venue with a supportive team culture. Louie's is committed to fostering a diverse and inclusive workplace where employees feel valued and empowered. Benefits such as paid sick leave, discounted employee meals, dining discounts, an Employee Assistance Program (EAP), employee recognition, and a referral program enhance the employee experience, making Louie's a desirable employer in the Westlake Village area. If you have a passion for cocktails, outstanding guest service skills, and are ready to join a vibrant team, this Cocktail Server position at Louie's offers a rewarding and dynamic opportunity.
The role available at Louie's is for a professional and service-oriented Cocktail Server. This position is a non-exempt role, eligible for overtime, with an hourly pay rate starting at $16.90 per hour plus tips. Weekend availability is a crucial requirement, highlighting the importance of flexibility and commitment to the restaurant’s peak hours. As a Cocktail Server, you will be the face of the lounge, delivering exceptional guest service by demonstrating comprehensive knowledge of the cocktail menu, making thoughtful recommendations tailored to guest preferences, and helping to create a high-quality and engaging guest experience in a lively lounge environment. This position demands a combination of hospitality skills, attention to detail, and the ability to thrive in a fast-paced, high-volume setting.
The Cocktail Server at Louie's is responsible for offering professional and welcoming service that includes explaining the cocktail menu and beverage options clearly to guests. Candidates should be knowledgeable about various cocktails, spirits, wine, champagne, and overall beverage service standards. Key duties include taking accurate drink orders, preparing and serving beverages in line with established recipes and quality expectations, and ensuring timely delivery of food and beverages by working closely with team members. The server also handles guest inquiries and resolves any concerns promptly to maintain satisfaction.
In addition to bartending knowledge, the Cocktail Server must maintain the cleanliness and organization of the service areas, from the bar to service stations, and accurately process payments using the point-of-sale system. Coordination and communication with bartenders, cooks, and fellow servers are essential to facilitate smooth service operations. Servers must adhere strictly to all health, safety, and sanitation protocols to ensure compliance and guest safety at all times. Staying updated on menu changes, ongoing promotions, and special events is important to provide knowledgeable service.
Beyond technical skills, candidates for this role should demonstrate professionalism and a polished appearance consistent with an upscale, guest-facing nightclub or lounge environment. Maintaining grooming standards and proper attire according to the dress code guidelines ensures the right atmosphere for patrons. The role requires physical stamina, including the ability to stand and walk for extended periods, carry trays and service items weighing up to 25 pounds, and navigate crowded or confined spaces efficiently.
This role offers excellent opportunities for individuals passionate about hospitality and mixology, looking to develop their skills in a top-tier venue with a supportive team culture. Louie's is committed to fostering a diverse and inclusive workplace where employees feel valued and empowered. Benefits such as paid sick leave, discounted employee meals, dining discounts, an Employee Assistance Program (EAP), employee recognition, and a referral program enhance the employee experience, making Louie's a desirable employer in the Westlake Village area. If you have a passion for cocktails, outstanding guest service skills, and are ready to join a vibrant team, this Cocktail Server position at Louie's offers a rewarding and dynamic opportunity.
Job Requirements
- High school diploma or equivalent
- Must be at least 21 years of age
- Responsible Beverage Service (RBS) certification or within 60 days from hire
- Weekend availability is required
- Ability to stand and walk for extended periods during scheduled shifts
- Ability to move throughout a fast-paced, high-volume indoor environment, including crowded or confined spaces
- Ability to transport, balance, and carry trays, glassware, and other service items as part of job duties
- Ability to bend, reach, and maneuver in service areas including tables, bar, and service stations up to 25 lbs
- Ability to communicate effectively in environments with varying noise levels
- Ability to use hands and arms to handle, serve, and present food and beverage items
- Ability to perform job duties requiring coordination, timing, and efficiency during peak service periods
- Ability to follow safe work practices consistent with hospitality and food service operations
- Must have availability to work Wednesday to Sunday, nights, weekends and/or holidays
Job Qualifications
- Knowledge of cocktails, spirits, wine, champagne, and beverage service standards
- Effective communication, interpersonal, and guest service skills
- Strong attention to detail with the ability to anticipate guest needs
- Ability to manage multiple tasks and perform essential job duties efficiently in a fast-paced, high-volume environment with varying noise levels
- Ability to maintain professionalism and sound judgment in a high-energy setting
- Knowledge of bottle service and lounge-style service standards (preferred)
- Previous experience as a Cocktail Server or in a similar role in a high-volume beverage or nightclub (preferred)
- Maintain a polished, professional appearance consistent with an upscale, guest-facing nightclub environment
- Adhere to the venue's dress code, which may include designated uniforms, cocktail attire, or specified wardrobe guidelines
- Maintain personal grooming and hygiene consistent with hospitality service standards
- Hair should be neat, clean, and styled in a manner that does not interfere with job duties or guest service
- Tattoos should be covered where required by operational standards, subject to applicable accommodations
- Facial piercings should be minimal in visibility and consistent with workplace appearance guidelines
Job Duties
- Provide a professional and welcoming guest experience, including presenting and explaining the cocktail and beverage menu
- Accurately take orders and offer recommendations based on guest preferences
- Prepare and serve beverages in accordance with established recipes, quality, and presentation standards
- Deliver food and beverages in a timely manner while coordinating with team members to ensure efficient service
- Respond to guest needs and resolve concerns promptly and professionally
- Maintain cleanliness and organization of service areas, including bar and service stations
- Process payments accurately using the point-of-sale system
- Communicate and collaborate effectively with bartenders, servers, and kitchen staff
- Follow all applicable health, safety, and sanitation procedures
- Remain informed of menu updates, promotions, and events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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