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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
The Ritz-Carlton Orlando Grande Lakes is a premier luxury hotel located in the heart of Orlando, Florida. Known for its exceptional service, elegant accommodations, and world-class amenities, The Ritz-Carlton brand represents the pinnacle of luxury hospitality on a global scale. This esteemed property offers guests an unforgettable experience powered by refined comfort and attentive guest services. The resort combines the beauty of its natural surroundings with opulent interiors and outstanding dining, making it a sought-after destination for travelers seeking both relaxation and excitement. With more than 100 award-winning properties worldwide, The Ritz-Carlton is celebrated for its dedication to quality, personalized... Show More
Job Requirements
- High school diploma or equivalent
- No related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Ability to move and lift objects up to 25 pounds without assistance
- Ability to follow company policies and procedures
- Strong communication skills
- Ability to maintain a clean and professional appearance
Job Qualifications
- High school diploma or G.E.D. equivalent
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic knowledge of food and beverage preparation
- Ability to follow company policies and procedures
- Strong attention to detail and commitment to quality service
- Professional appearance and demeanor
- Ability to assist guests with disabilities
- Basic record-keeping and documentation skills
- Ability to maintain confidentiality and protect company assets
Job Duties
- Monitor club lounge for seating availability, service, safety, and guest wellbeing
- Maintain cleanliness and condition of bar, bar unit, tables, and other tools
- Prepare and serve hot, cold, and/or alcoholic beverages
- Stock ice, glassware, and supplies promptly
- Wash dishes and serving utensils as needed
- Complete opening and closing duties
- Secure liquors, beers, wines, coolers, cabinets, and storage areas
- Report accidents, injuries, and unsafe conditions to management
- Welcome and acknowledge guests according to company standards
- Anticipate and address guests' service needs
- Assist individuals with disabilities
- Document pertinent information in department logbook
- Communicate replenishment needs and forecast meal requirements
- Develop and maintain positive working relationships with team members
- Comply with quality assurance standards and company policies
- Move, lift, carry, push, pull, and place objects weighing up to 25 pounds
- Stand, sit, or walk for extended periods during shifts
- Perform other reasonable job duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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