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Marriott International logo

Club Level Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Life insurance

Job Description

The Ritz-Carlton Pentagon City, located at 1250 S Hayes St, Arlington, Virginia, is a luxury hotel known for delivering unparalleled service and creating memorable guest experiences. As part of the prestigious Ritz-Carlton brand under Marriott International, this hotel embodies high standards of luxury hospitality and is committed to excellence. With over 100 award-winning hotels worldwide, The Ritz-Carlton is renowned for its exceptional guest care, comfort, and attention to detail, making it a leader in the luxury hotel sector.

Joining The Ritz-Carlton Pentagon City's team means becoming part of a global organization that values diversity, creativity, kindness, and compassion. The h... Show More

Job Requirements

  • High school diploma or equivalent
  • no prior related work experience required
  • no supervisory experience required
  • no license or certification required
  • ability to stand, walk, or sit for extended periods
  • able to lift and move objects up to 25 pounds
  • willingness to comply with company dress code and appearance standards
  • ability to maintain confidentiality
  • strong interpersonal skills

Job Qualifications

  • High school diploma or equivalent
  • able to work full time
  • effective communication skills
  • ability to work well in a team environment
  • attention to detail
  • customer service orientation
  • experience in hospitality preferred but not required
  • knowledge of beverage preparation a plus

Job Duties

  • Control seat availability
  • maintain bar, bar furniture, tables, and instruments clean and in good condition
  • prepare and serve hot, cold, and alcoholic beverages
  • restock ice, glassware, and supplies
  • anticipate restocking needs and communicate promptly
  • wash dishes and cooking utensils as needed
  • complete opening and closing tasks
  • requisition supplies from storage to bar area
  • secure liquors, beers, wines, refrigerators, cabinets, and storage areas
  • document relevant department information
  • anticipate extra food needs and communicate special requests to kitchen
  • report accidents, injuries, and unsafe conditions to manager
  • comply with company policies and procedures
  • maintain professional appearance and protect company information
  • greet guests per company standards, anticipate and attend to service needs
  • assist disabled guests
  • communicate clearly and professionally
  • prepare and review accurate documents
  • answer phones using protocol
  • cultivate positive labor relations
  • support team goals
  • adhere to quality assurance standards
  • perform physical tasks including lifting and standing as required
  • perform other reasonable duties requested by supervisors

Job Criteria

Experience

No experience required


Job Location

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