Bass Pro Shops logo

CLUB Customer Service Outfitter- Part Time

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.00 - $17.75
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Work Schedule

Standard Hours
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Benefits

Dental
Vision
voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund

Job Description

Bass Pro Shops Cabela's is a leading outdoor retail company renowned for its extensive range of hunting, fishing, camping, and outdoor gear and apparel. The company is committed to providing exceptional customer experiences through its dedicated team members who share a passion for the outdoors. As a brand that emphasizes conservation and quality, Bass Pro Shops Cabela's offers a unique shopping environment combining retail with outdoor adventure, appealing to enthusiasts of all ages and skill levels. The company fosters a positive workplace culture centered on teamwork, innovation, and customer satisfaction, making it an excellent employer for individuals seeking a dynamic and rewarding role within the retail sector.

The CLUB Customer Service Outfitter role at Bass Pro Shops Cabela's plays a pivotal part in delivering world-class customer service while promoting the benefits of the CLUB membership program to customers. This part-time position offers a competitive starting pay rate ranging from $15.00 to $17.75 per hour. The role is designed for individuals passionate about customer engagement and eager to excel in a fast-paced retail environment. As a CLUB Customer Service Outfitter, you will act as a product expert, mastering the CLUB membership benefits and operational processes. Your duties will include acquiring new members, activating memberships, managing sales, and ensuring compliance with CLUB policies. You will also be responsible for creating an inviting atmosphere at the CLUB Booth, assisting customers across the store, and supporting your peers through coaching and recognition. This role requires someone who is adaptable, motivated, and excellent at communication to help meet store sales metrics and maintain the highest service standards. Working at Bass Pro Shops Cabela's offers the unique opportunity to contribute to a well-established brand known for its outdoor lifestyle and customer loyalty, while growing your skills in sales and customer service.

Job Requirements

  • High school diploma or equivalent experience
  • 0 to 2 years of experience

Job Qualifications

  • High school diploma or equivalent experience
  • 0 to 2 years of experience
  • Excellent organization skills and attention to details
  • Experience in a customer service environment
  • Excellent verbal and written communication skills
  • Adaptability to new processes and procedures
  • Excellent self-motivation and initiative while unsupervised

Job Duties

  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
  • Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops Cabela's CLUB Member or provides current member with a unique and exclusive experience
  • Executes all Bass Pro Shops Cabela's CLUB operational and compliance programs
  • Demonstrates products to customers
  • Remains knowledgeable of advertised sales
  • Helps meet metric goals and objectives for self and store
  • Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized

Job Criteria

Experience

Entry Level (1-2 years)


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