Club Concierge - Part time and Full Time Hours | Promontory Club

Promontory is a premier residential community renowned for its unparalleled family experiences and luxurious amenities. Spanning over 11 square miles and backed by more than $400 million in investments, Promontory is a distinguished community offering world-class facilities for every season. Its prestigious reputation is built on providing a lifestyle where residents can enjoy extraordinary recreational, social, and cultural activities in an environment that blends natural beauty with elegant living. With award-winning golf courses, exceptional dining options, and an active calendar of events, Promontory stands out as a sought-after destination for those seeking the finest in community living and leisure. The community fosters a welcoming and vibrant atmosphere that encourages connections and enriches the lives of its members.

The Promontory Club is currently seeking a dedicated Club Concierge to join their team. This position is available for both part-time and full-time hours, including weekends, offering flexibility and the opportunity to be part of an elite service environment. The Club Concierge plays a vital role in delivering exceptional service that exceeds the expectations of Promontory's esteemed members. Working closely with the Concierge Manager, the Concierge acts as a critical resource, offering personalized assistance in various areas such as travel planning, dining reservations, entertainment suggestions, and much more. The role demands a high level of dedication where no request is too large or too small, emphasizing a hands-on approach and constant innovation to elevate the service experience. The Concierge is responsible for being a reliable point of contact for members and internal staff alike, ensuring seamless communication and coordination across all service touchpoints.

Beyond routine tasks, the role calls for an individual with outstanding organizational skills, the ability to thrive under pressure, and a proactive mindset. The successful candidate must also demonstrate exceptional interpersonal skills to build rapport and effectively manage member interactions. High standards of personal grooming, ethics, and professionalism are essential, reflecting the prestige of the Promontory brand. Educationally, a high school diploma or GED is preferred, with at least two to three years of related experience in a high-profile customer service role required. Familiarity with Microsoft Office and basic computer skills is also needed. Physical demands include the ability to sit for extended periods and occasionally lift up to 30 pounds, with willingness to work varied hours including holidays and weekends. The position offers competitive wages starting at $21.00 per hour, with compensation commensurate with experience, as well as benefits like golf privileges on award-winning courses and yearly bonuses. Promontory Club is an Equal Opportunity Employer, committed to inclusive hiring practices regardless of race, gender, age, disability, or veteran status, ensuring every qualified applicant receives fair consideration.