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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
McDonald's is a globally recognized fast-food restaurant chain, known for its commitment to quality, service, and cleanliness. As one of the most iconic names in the food service industry, McDonald's operates thousands of locations worldwide, offering a wide range of menu options and a consistent customer experience. The company emphasizes operational excellence, customer satisfaction, and employee development, fostering a dynamic work environment that values teamwork, accountability, and respect. McDonald's continually innovates its service channels including drive-thru, kiosk, mobile orders, and curbside pickup to meet evolving consumer needs.
The Certified Swing Manager at McDonald's is a pivotal position responsible for ove... Show More
The Certified Swing Manager at McDonald's is a pivotal position responsible for ove... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in a fast food or restaurant management role preferred
- certified in McDonald's swing management program
- strong leadership and communication skills
- ability to work flexible hours including evenings, weekends, and holidays
- basic computer skills
- ability to stand and move for extended periods
- capacity to manage stressful situations effectively
Job Qualifications
- high school diploma or equivalent
- previous experience in restaurant leadership or management preferred
- strong communication and interpersonal skills
- ability to lead and motivate a team
- knowledge of food safety and operational compliance
- ability to manage labor and control costs
- proficiency in handling multiple service channels
- conflict resolution skills
- ability to work in a fast-paced environment
Job Duties
- oversee daily restaurant operations during assigned shifts
- lead the shift team by directing crew members and assigning positions
- manage floor operations to ensure exceptional customer experience across all service channels
- monitor speed of service, order accuracy, food quality, and hospitality
- enforce food safety procedures including handwashing and time-temperature controls
- conduct travel paths and ensure critical control points are followed
- manage labor deployment to support sales volume and control costs
- monitor waste and complete product counts
- safeguard company assets through proper cash-handling and security procedures
- train and coach crew members on procedures and brand standards
- provide feedback and recognition to team members
- address performance issues constructively
- communicate shift performance and staffing needs to General Manager
- document incidents and resolve guest complaints professionally
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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