Job Overview
Compensation
Hourly
Range $23.00 - $28.75
Benefits
weekly pay
Free membership
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Employee stock purchase plan
Job Description
BJ's Wholesale Club is a renowned membership-only warehouse club with a strong presence powered by over 30,000 dedicated team members. The company is committed to delivering exceptional value and service to families, helping them save on the products and essentials that matter most. BJ's prides itself on a team culture built on purpose, opportunity, and meaningful impact, emphasizing growth, collaboration, and member satisfaction. As a large-scale retailer with numerous locations, BJ's Wholesale Club combines the energy of a retail store with a customer-focused approach aimed at delivering an outstanding shopping experience every day.
BJ's Wholesale Club offers comprehensive employment benefits to support the health, well-being, and future of its team members, including weekly pay, free memberships, generous paid time off, flexible and affordable health benefits, a 401(k) retirement savings plan with company match, and an employee stock purchase plan. These offerings highlight BJ's investment in its workforce and commitment to fostering an environment where employees can thrive both professionally and personally.
The Closing Manager role at BJ's Wholesale Club is a vital leadership position responsible for managing the club’s closing operations to ensure outstanding performance and member experiences. Working closely with the Club Manager and Assistant Club Managers, the Closing Manager directs the recovery and utility teams and oversees the closing processes in perishable departments such as produce, meat, bakery, deli, and dairy/freezer. This role emphasizes leadership and operational excellence by holding team members accountable to company standards and driving continuous improvement to meet and exceed club goals.
Key responsibilities involve maintaining policies and procedures, ensuring compliance with food safety and sanitation standards, coaching and developing team members, and delivering the club’s GOLD member standards for service excellence throughout the closing hours. The Closing Manager acts as the Manager on Duty as needed, providing leadership coverage and operational oversight to guarantee a seamless member experience and efficient club closure.
This role demands strong business acumen with a focus on strategic thinking and data-driven decision-making, effective communication, and building high-performing teams. The Closing Manager is expected to foster a values-based culture, promote safety and inclusion, and drive key performance indicators related to operational execution, cost discipline, and profitability. Additionally, this position requires hands-on involvement, such as actively walking the club floor during closing hours, resolving member issues, and supporting continuous process improvements.
The position requires certification in ServSafe Food Safety and, for those in Florida, a special qualifier certification for retail propane oversight. A valid forklift license with yearly certification is also mandatory. At BJ's Wholesale Club, the Closing Manager plays an essential role in delivering operational excellence, championing team success, and ensuring a welcoming, safe, and well-run environment for members and employees alike. The role offers a competitive pay range from $23.00 to $28.75 per hour, reflecting the company’s commitment to fair compensation based on experience and location.
BJ's Wholesale Club offers comprehensive employment benefits to support the health, well-being, and future of its team members, including weekly pay, free memberships, generous paid time off, flexible and affordable health benefits, a 401(k) retirement savings plan with company match, and an employee stock purchase plan. These offerings highlight BJ's investment in its workforce and commitment to fostering an environment where employees can thrive both professionally and personally.
The Closing Manager role at BJ's Wholesale Club is a vital leadership position responsible for managing the club’s closing operations to ensure outstanding performance and member experiences. Working closely with the Club Manager and Assistant Club Managers, the Closing Manager directs the recovery and utility teams and oversees the closing processes in perishable departments such as produce, meat, bakery, deli, and dairy/freezer. This role emphasizes leadership and operational excellence by holding team members accountable to company standards and driving continuous improvement to meet and exceed club goals.
Key responsibilities involve maintaining policies and procedures, ensuring compliance with food safety and sanitation standards, coaching and developing team members, and delivering the club’s GOLD member standards for service excellence throughout the closing hours. The Closing Manager acts as the Manager on Duty as needed, providing leadership coverage and operational oversight to guarantee a seamless member experience and efficient club closure.
This role demands strong business acumen with a focus on strategic thinking and data-driven decision-making, effective communication, and building high-performing teams. The Closing Manager is expected to foster a values-based culture, promote safety and inclusion, and drive key performance indicators related to operational execution, cost discipline, and profitability. Additionally, this position requires hands-on involvement, such as actively walking the club floor during closing hours, resolving member issues, and supporting continuous process improvements.
The position requires certification in ServSafe Food Safety and, for those in Florida, a special qualifier certification for retail propane oversight. A valid forklift license with yearly certification is also mandatory. At BJ's Wholesale Club, the Closing Manager plays an essential role in delivering operational excellence, championing team success, and ensuring a welcoming, safe, and well-run environment for members and employees alike. The role offers a competitive pay range from $23.00 to $28.75 per hour, reflecting the company’s commitment to fair compensation based on experience and location.
Job Requirements
- High school diploma or equivalent
- Minimum two years of retail, supermarket, or warehouse perishable operations experience
- Valid forklift certification with annual recertification
- Open availability for shifts including evenings
- Must be 18 years or older
- Valid ServSafe Food Safety Certification maintained in good standing
- For Florida positions, qualification certification through Department of Agriculture and Consumer Services for propane oversight
- Ability to perform frequent movement, lifting up to 30 pounds regularly, and occasional heavier lifting with assistance
- Willingness to work in temperature extremes and noisy environments
- Ability to handle exposure to cleaning agents
- Maintain regular attendance and punctuality
- Basic computer skills
Job Qualifications
- Two years of experience in retail, supermarket, or warehouse perishable operations
- Experience managing inventory turnover and implementing waste reduction strategies
- Forklift certification required
- High school diploma required, college degree preferred
- Basic computer proficiency with MS Word, Excel, and email
- Open shift availability
- Must be at least 18 years of age
- Ability to maintain all required training and certifications
Job Duties
- Oversee recovery, utility, perishables, and overnight prep to ensure readiness for morning open
- Actively walk the floor during closing hours to observe and engage with members and team performance
- Guarantee greet, anticipate, appreciate (GAA) and fast, friendly, full, fresh, clean experience until the last member exits
- Validate registers are open, perishable stations attended, and service areas operational through final member transactions
- Personally resolve or escalate evening member concerns to ensure satisfaction
- Monitor closing in-stocks, product rotation, culling, and merchandising to maintain stock and freshness especially in perishables
- Regularly inspect products for expiration dates and condition, removing damaged or outdated items to uphold food safety standards
- Confirm daily cleaning checklists, sweep logs, waste pulls, and safety procedures are completed
- Schedule and coach assistant closing manager, recovery and utility clerks for optimal coverage and efficient task execution
- Leverage operational tools such as reports and dashboards to validate execution, prioritize tasks, and maximize team efficiency
- Ensure sanitation, cold chain, and safety checklist compliance and documentation for audit readiness
- Maintain departments clean, stocked, and ready for the next day, ensuring a seamless close to open transition
- Identify equipment issues and escalate repairs proactively to maintain readiness
- Reinforce ServSafe, PPE, and department-specific training for team members
- Support departments in the bottom quartile to improve performance through consistent action and execution
- Collaborate cross-functionally with club management and department leads to enhance closing routines and member experience
- Provide operational support beyond primary scope as directed
- Utilize BJ’s MY WORK system for task execution and compliance
- Safely operate forklift according to safety protocols
- Maintain regular and predictable attendance for leadership coverage and execution support
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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