Clinical Systems Coordinator

Easterseals Southern California is a well-established nonprofit organization dedicated to transforming lives through comprehensive support services for individuals with disabilities and other special needs. For over a century, Easterseals has been a champion of inclusion and independence, offering vital programs that span early childhood education, autism services, employment assistance, and independent living support. Serving over 29,000 people annually, the organization is committed to breaking down barriers and creating meaningful opportunities for the one-in-four Americans living with disabilities. Their impactful work combines advocacy, education, and direct service delivery, making Easterseals Southern California a leader in its field and a valuable resource within the community.

This position offers a starting pay range of $25 to $30 per hour and centers around managing the organization's Practice Management (PM) and Electronic Health Record (EHR) platforms. The role serves as the primary gatekeeper for these critical systems, ensuring that all clinical documentation is accurate, accessible, and compliant with internal and external auditing standards. This responsibility is key to maintaining high-quality care, proper billing, and regulatory compliance. In this role, the individual will be working closely with clinical staff, billing departments, and administrative teams to support the smooth operation and integrity of health records.

The role requires a thorough understanding of clinical documentation protocols and an ability to manage complex workflows related to the unlocking and unsigning of session notes while adhering to strict compliance guidelines. The incumbent will handle auditing and rectifying errors in billing and payroll systems and assist in troubleshooting and resolving discrepancies. They will also take charge of managing participant profiles throughout their lifecycle, from manual client record creation to securely archiving discharged records to maintain census accuracy.

In periods of system downtime or connectivity issues, the role involves uploading paper-based session data into the system, ensuring no disruption in clinical or billing tracking. The candidate will also monitor the timely completion of documentation by providers to prevent work backlog while collaborating with multidisciplinary teams to uphold organization-wide standards and compliance requirements. This position demands critical thinking, collaboration, and attention to detail to ensure efficient and compliant operations within a dynamic healthcare environment. Continuous improvement, accuracy, and a commitment to maintaining patient privacy are vital components of the role.