Clinical Sales Specialist - Worcester, Massachusetts - Johnson & Johnson MedTech - Orthopaedics

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $54,000.00 - $87,400.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Retirement Plan
401(k) savings plan
Paid Time Off
Parental leave
Bereavement leave

Job Description

Johnson & Johnson is a globally recognized leader in healthcare innovation, dedicated to improving the health and well-being of people around the world. Known for its commitment to groundbreaking medical solutions and patient care, Johnson & Johnson operates across multiple facets of healthcare, including pharmaceuticals, medical devices, and consumer health products. Through its innovative approach and vast expertise, the company seeks to prevent, treat, and cure complex diseases while delivering smarter and less invasive treatment options. Johnson & Johnson fosters an inclusive work environment, valuing diversity and the dignity of every employee. The company respects individual merit and aims to provide a professional and supportive workplace that encourages growth and development.

The role available is within the MedTech Sales division, specifically for an Inside Sales position in Orthopaedics, located in Worcester, Massachusetts. This role is a professional, full-time position with an anticipated salary range of $54,000 to $87,400 per year. The successful candidate will work with DePuy Synthes, a part of Johnson & Johnson Medical Devices Companies, renowned for its comprehensive orthopedics portfolio which includes joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine solutions.

As a Clinical Sales Specialist, the employee will play a critical role in advancing orthopedic surgical product sales by providing clinical and logistical expertise in hospitals and operating rooms. The responsibilities include independently guiding surgeons during operations by offering clinical and technical support for orthopedic surgeries, managing billing and purchase orders, and ensuring the availability and proper functioning of surgical equipment. This role also involves serving as the primary company representative in surgical environments, troubleshooting issues, and facilitating collaboration between clinical and sales teams to enhance service levels and drive sales growth.

The position requires strong interpersonal and communication skills, a strategic mindset, and the ability to resolve complex problems. Candidates must demonstrate proficiency in data analysis, business acumen, and exhibit a results-oriented approach with a strong sense of urgency. The ability to work both independently and within a team in a complex matrix structure is essential. Candidates should have a solid understanding of human anatomy and physiology, as well as strong technical knowledge of surgical instruments and procedures.

The job also entails equipment maintenance, asset management, and logistical support to ensure efficient deployment and readiness of all surgical instruments and products. The company emphasizes quality standards across all services and materials provided. Employees will be supported throughout the hiring process with clear communication and accommodations for individuals with disabilities. Moreover, Johnson & Johnson plans for the Orthopaedics business to transition into a standalone company, DePuy Synthes, within 18 to 24 months, at which point employment terms will be governed by DePuy Synthes' policies.

This role offers a unique opportunity to contribute to an innovative healthcare leader while making a meaningful impact on patient wellness through advancing orthopaedic solutions. Johnson & Johnson provides competitive benefits, including retirement plans, savings programs, ample paid time off, and additional support to maintain work-life balance. Candidates passionate about orthopaedics and healthcare innovation will find this position fulfilling and aligned with their career aspirations.

Job Requirements

  • Bachelor’s degree or associate degree or medical certification (CST, PT, etc.) plus minimum of 2 years of professional and/or relevant experience or minimum of 4 years of professional and/or relevant experience
  • ability to work in a lab/operating room environment
  • valid driver’s license issued in the United States
  • ability to travel including weekend and/or overnight travel
  • residence in or willingness to relocate to the assigned territory
  • strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills
  • experienced in data analysis
  • results orientation/sense of urgency
  • internal and external customer focus
  • ability to work independently and autonomously
  • ability to work in matrix and team structure
  • high level of attention to detail
  • understanding of human anatomy and physiology
  • strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Job Qualifications

  • Bachelor’s degree or associate degree or medical certification (CST, PT, etc.) plus minimum of 2 years of professional and/or relevant experience or minimum of 4 years of professional and/or relevant experience
  • recently transitioned from active military duty
  • strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills
  • experienced in data analysis and have excellent problem-solving skills
  • results orientation/sense of urgency
  • internal and external customer focus
  • ability to work independently and autonomously
  • ability to work in matrix and team structure
  • high level of attention to detail
  • demonstrated ability to understand, interpret, communicate and work in complex environment
  • understanding of human anatomy and physiology
  • strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Job Duties

  • Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases
  • advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning
  • troubleshoot and utilize independent judgment to respond to physician needs
  • address customer requests
  • effectively manage hospital billing, create / close purchase orders
  • share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth
  • prepare sales reports and documents as required
  • provide Operating Room and Sterile Processing Department consultation
  • maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability
  • ensure all promotional materials are maintained in a presentable manner
  • ensure DePuy Synthes Services and offerings meet highest quality standards
  • provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals

Job Criteria

Experience

Mid Level (3-7 years)


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