Clinical Receptionist, Patient Financial Services, Penn Dental Medicine

The University of Pennsylvania, commonly known as Penn, is a prestigious Ivy League institution located in Philadelphia, Pennsylvania. As the largest private employer in the city, Penn is a cornerstone of education, research, and innovation both locally and globally. Renowned for its commitment to interdisciplinary scholarship, the university comprises 12 highly regarded schools that offer extensive opportunities for undergraduate, graduate, and continuing education. Penn consistently ranks among the top 10 universities in the U.S., a testament to its academic excellence and research prowess. The institution’s rich history and modern urban campus provide an inspiring environment for both learning and work. Located in a vibrant city known for its rich cultural heritage, historic landmarks, and diverse recreational activities, Penn offers employees an exceptional work-life balance set against a stimulating backdrop. The university also prides itself on its reputation as a top employer, recognized by Forbes in 2023 as one of America’s Best Large Employers. Penn is dedicated to fostering a supportive and inclusive workplace, offering competitive benefits, career development opportunities, and an engaging community atmosphere.

The role of Clinical Receptionist within Penn Dental Medicine’s Patient Financial Services department is integral to delivering superior patient experiences. This position offers an hourly wage ranging from $16.83 to $21.88, dependent upon the candidate’s qualifications and experience. The Clinical Receptionist supports clinical departments by managing patient scheduling, addressing patient needs, updating accounts, and ensuring smooth and efficient patient flow. This role requires professionalism, strong communication skills, and a dedication to patient satisfaction in a fast-paced, dynamic healthcare environment. The successful candidate will serve as the welcoming face of the clinical department, consistently demonstrating positive energy and a commitment to teamwork. Key duties include greeting patients, managing appointment books, resolving inquiries, and supporting departmental operations with flexibility and adaptability. The Clinical Receptionist position is designed for individuals who thrive in collaborative settings and are motivated to contribute to the ongoing success and growth of Penn Dental Medicine. Training and professional development opportunities are emphasized to support continual learning and growth within the role. Candidates who are bilingual in Spanish and English, have experience with dental terminology, and possess familiarity with Axium dental software will find their skills particularly valued. This opportunity not only involves direct patient interaction but also extends to maintaining the university's standards of excellence and innovation in dental care services, ensuring every patient interaction is handled with care, efficiency, and respect.