Clinical Receptionist 2

New Haven, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $45,827.81 - $53,218.43

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Job Description

Clinical Affairs - YMA Clinical Operations is hiring a Clinical Receptionist 2 at Yale Medicine Administration (YMA) located at 800 Howard Avenue, New Haven, CT. This role is essential for providing a positive patient experience at Yale Medicine clinics, offering high-level front office receptionist support within a clinical site, handling patient check-ins and outs, delivering exceptional customer service, scheduling appointments, and providing information to patients, visitors, or guests. The position also involves cross-covering other clinical areas throughout YMA, requiring flexibility in hours and duties.

Job Requirements

Eight years of related work experience, six of them in the same job family at the next lower level, and a high school level education
or six years of related work experience and an Associate's Degree
or two years of related work experience and a Bachelor's Degree
or an equivalent combination of education and experience. Demonstrated ability to work in a medical/clinical setting, scheduling patient appointments, updating patient information, and notifying patients of changes/cancellations as necessary. Proven strong organizational and communication skills, ability to work productively and independently under pressure while managing a broad variety of tasks and shifting priorities in a changing environment. Ability to be sensitive to the needs of patients and families, handling confidential information professionally and complying with HIPAA regulations.

Job Location

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