Clinical Palliative Care Manager

Livingston Memorial is a longstanding healthcare provider renowned for delivering compassionate in-home healthcare and support services to the residents of Ventura County. With a rich legacy spanning over 78 years, the organization has established itself as a cornerstone in the community, providing high-quality care that meets the evolving needs of its patients. A significant achievement highlighting the excellence of Livingston Memorial is its Hospice Program, which has earned a prestigious 5-star rating from Medicare. This rating signifies the highest level of care quality and patient satisfaction, making Livingston Memorial the only nonprofit hospice agency in Ventura County to hold this distinction, and one of just eleven five-star hospices in the entire state of California. This exceptional status underscores the organization's commitment to delivering outstanding clinical services and compassionate care to patients at the end of their lives.

Livingston Memorial is currently seeking a dedicated Full-Time Palliative Care Manager to join its Home Health and Palliative Care Team. This role is integral to managing and overseeing the clinical team providing palliative care services. Palliative care focuses on improving the quality of life for patients with serious illnesses by addressing physical, emotional, and psychosocial needs. The Palliative Care Manager will work collaboratively with various teams, including home health and hospice, to ensure seamless coordination of services designed to meet the complex needs of palliative patients. They will also liaise with leadership across multiple departments such as Hospice, Quality Improvement, Education, and Compliance to maintain the highest standards of patient care and safety.

The Palliative Care Manager’s responsibilities are multifaceted. They assist admitting clinicians in assembling appropriate care teams and scheduling visits tailored to patients' requirements. By partnering with clinical staff and supervisors, they contribute to the development and adjustment of care plans, including decisions on nursing frequency, duration, and the involvement of other disciplines. Education is also a key component of this role; the manager provides guidance to the team on the unique needs of palliative patients, fostering collaborative care strategies. Effective communication with patients, physicians, and family members is emphasized to facilitate understanding and support throughout the care journey.

Problem-solving around transitions of care—from palliative to hospice services—is a critical part of this position. The manager ensures this process is as smooth and compassionate as possible for all parties involved. They are responsible for reviewing clinical documentation like notes, physician orders, and Plans of Care for accuracy, and work closely with staff to rectify any discrepancies. Competency testing for OASIS assessments and assistance with clinical documentation completeness and case management further demonstrate the comprehensive oversight the position entails.

Compliance monitoring, including fraud detection, adherence to regulations and policies, and infection control tracking, are additional vital duties. The manager leads important case conferences, both weekly and monthly, to discuss patient cases and coordinate care efforts. Occasionally, they may also admit patients to palliative or hospice care, conduct joint field visits, and are involved in payroll processing for the palliative care team.

This position offers a supportive work environment where staff development is encouraged through ongoing education and training. The role is perfectly suited for a professional with strong leadership qualities who values ethical practice, discretion, and independent decision-making in a healthcare setting. Join Livingston Memorial and contribute to a mission-driven organization committed to making a significant difference in the lives of patients and their families through compassionate, high-quality palliative care.