Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
401k
Paid Time Off
Medical insurance
Dental Insurance
Paid parental leave
flex spending
Tuition Reimbursement
Student Loan Forgiveness
Job Description
Texas Health Breeze Urgent Care is a leading healthcare provider in the Dallas-Fort Worth area, dedicated to delivering high-quality urgent care services to the community. Established with the needs of North Texans in mind, Texas Health Breeze offers treatment for a wide range of minor illnesses and injuries including allergies, earaches, sprains, and strains. The centers operate from 8 a.m. to 8 p.m., every day of the year, ensuring accessibility and convenience for patients who can often receive treatment and medication with little to no wait times. Backed by Texas Health, one of the region's largest health systems, Texas Health Breeze Urgent Care is continuously expanding with plans to open 20 locations by summer 2021. The organization has earned numerous accolades such as Best in DFW 2024 Dallas Morning News Gold Award for Best Urgent Care/Walk-in Clinic, multiple Reader's Choice awards from local media, and a Specialty Training Commendation from the Commission on Ambulatory and Urgent Care Quality (CAUCQ), underscoring its commitment to excellence in urgent care and patient experience.
The Clinical Concierge LMRT role at Texas Health Breeze Urgent Care in Dallas is a vital position within the urgent care team. This full-time role requires working three 12-hour shifts weekly, including rotating days, weekends, and holidays, with working hours from 7:45 AM to 8:15 PM. The Clinical Concierge serves as the primary guide for patients and their accompanying guests throughout the visit, aiming to enhance the consumer experience by maximizing throughput and delivering clinical excellence. This position floats across multiple Texas Health Urgent Care locations, offering an opportunity to engage with diverse clinical environments and patient populations.
The Clinical Concierge is responsible for a variety of clinical and administrative functions. These include assisting healthcare providers with patient care and treatment, performing x-ray examinations within the licensed scope, conducting laboratory tests such as venipuncture, and facilitating patient registration, payment collection, rooming, and discharge processes. The role requires proficiency in operating electronic health records systems (specifically EPIC) to document medical histories, vital signs, allergies, medications, and test results with accuracy. The Clinical Concierge must maintain competency and perform in all assigned positions on a rotating basis, demonstrating discretion, good judgment, diplomacy, decision-making skills, and a customer service-oriented approach.
In addition to supporting routine urgent care procedures such as laceration repair and the application of orthopedic devices, the Clinical Concierge is also prepared to respond to emergency situations by recognizing emergent patients, performing basic life support (BLS), administering oxygen, and assisting providers with emergency care. This role offers significant opportunities for professional development, including earning certification contact hours during orientation and accessing a supportive team environment that promotes growth and innovation in nursing practice.
Working at Texas Health Breeze comes with a robust benefits package including 401(k) retirement plans, paid time off (PTO), medical and dental insurance, paid parental leave, flexible spending accounts, tuition reimbursement, and student loan forgiveness programs. Employees benefit from a strong Unit Based Council and a workplace culture that values teamwork, patient-centered care, and continuous improvement. This role is perfect for licensed medical radiation technologists seeking to enhance their career within a renowned health system that prioritizes quality, safety, and patient satisfaction.
The Clinical Concierge LMRT role at Texas Health Breeze Urgent Care in Dallas is a vital position within the urgent care team. This full-time role requires working three 12-hour shifts weekly, including rotating days, weekends, and holidays, with working hours from 7:45 AM to 8:15 PM. The Clinical Concierge serves as the primary guide for patients and their accompanying guests throughout the visit, aiming to enhance the consumer experience by maximizing throughput and delivering clinical excellence. This position floats across multiple Texas Health Urgent Care locations, offering an opportunity to engage with diverse clinical environments and patient populations.
The Clinical Concierge is responsible for a variety of clinical and administrative functions. These include assisting healthcare providers with patient care and treatment, performing x-ray examinations within the licensed scope, conducting laboratory tests such as venipuncture, and facilitating patient registration, payment collection, rooming, and discharge processes. The role requires proficiency in operating electronic health records systems (specifically EPIC) to document medical histories, vital signs, allergies, medications, and test results with accuracy. The Clinical Concierge must maintain competency and perform in all assigned positions on a rotating basis, demonstrating discretion, good judgment, diplomacy, decision-making skills, and a customer service-oriented approach.
In addition to supporting routine urgent care procedures such as laceration repair and the application of orthopedic devices, the Clinical Concierge is also prepared to respond to emergency situations by recognizing emergent patients, performing basic life support (BLS), administering oxygen, and assisting providers with emergency care. This role offers significant opportunities for professional development, including earning certification contact hours during orientation and accessing a supportive team environment that promotes growth and innovation in nursing practice.
Working at Texas Health Breeze comes with a robust benefits package including 401(k) retirement plans, paid time off (PTO), medical and dental insurance, paid parental leave, flexible spending accounts, tuition reimbursement, and student loan forgiveness programs. Employees benefit from a strong Unit Based Council and a workplace culture that values teamwork, patient-centered care, and continuous improvement. This role is perfect for licensed medical radiation technologists seeking to enhance their career within a renowned health system that prioritizes quality, safety, and patient satisfaction.
Job Requirements
- H.S. diploma or equivalent
- Completion of approved LMRT training program with proficiency in chest, extremities, skull and spine
- Successful completion of CHCP externship at Breeze Urgent Care or equivalent experience
- Six months previous x-ray experience or completion of internal THR LMRT training program
- Licensed LMRT issued by the Texas Medical Board with required specialties upon hire
- BCLS certification within 30 days of hire
- THR Urine Drug Collector training within 30 days of hire
- Medical Assistant Certification prior to administering injections preferred
- Strong clinical experience in patient care preferred
- Ability to perform venipuncture and assist with urgent care procedures
- Experience with electronic health records preferred
- Ability to work rotating shifts including weekends and holidays.
Job Qualifications
- H.S. diploma or equivalent
- Completion of approved LMRT training program with proficiency in chest, extremities, skull and spine
- Successful completion of Medical Assistant education program preferred
- Completion of CHCP externship at Breeze Urgent Care preferred or required
- Previous x-ray experience or completion of internal THR LMRT training program
- Previous healthcare facility clinical experience as LVN, MA, CNA, or other patient care role preferred
- Licensed LMRT issued by the Texas Medical Board with required specialties upon hire
- Medical Assistant Certification preferred and required prior to administering injections
- BCLS certification obtained within 30 days of hire
- THR Urine Drug Collector training within 30 days of hire
- Experience with electronic health records, straight-arm x-ray, and orthopedic procedures preferred
- Skills in obtaining patient medical histories, administering medications, performing vitals, assisting with clinical procedures, and documenting patient encounters in EMR preferred.
Job Duties
- Collects identification and payor related documentation, conducts registration using EPIC workflow
- Measures and documents vitals and communicates the resulting data to the consumer and provider, including temperature, pulse, oxygen saturation, respiration, blood pressure, height, weight, and pain level
- Documents chief complaint, allergies, health history, and current medications accurately in EPIC for review by provider
- Performs and documents laboratory testing and collections per provider orders and/or standard operating procedures, including venipuncture with prior competency check-off
- Administers and documents oral and intramuscular medication using the appropriate medication verification workflow
- Assists provider with procedures including maintaining sterile field, laceration repair, I&D, and application of ortho-goods and ortho-glass
- Performs diagnostic x-rays following established protocols within licensed scope as ordered by the provider
- Provides compassionate patient care by welcoming consumers and secondary guests, building trust and understanding, and maintaining professionalism
- Recognizes and notifies provider of emergent patients, performs BLS, oxygen administration, and assists in emergency care
- Maintains office, medical supplies, and medications at appropriate par levels
- Performs quality checks throughout the facility according to established policies and procedures
- Schedules primary care referral appointments for consumers
- Other duties as assigned.
Job Criteria
Experience
No experience required
Job Location
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