Clinic Services Specialist 2 - Medical Receptionist

Legacy Health is a comprehensive healthcare system dedicated to providing exceptional patient care and fostering a supportive work environment for its employees. Serving communities throughout the Portland Metro, Southern Washington, and the Willamette region, Legacy Health combines state-of-the-art medical practices with a patient-centered approach to health and wellness. At Legacy Health, every team member plays a crucial role in ensuring that patients feel welcomed, informed, and cared for from the moment they walk through the doors. This commitment extends beyond patient care to include a workplace culture that values diversity, inclusion, and professional growth for all staff members.

The Clinic Services Specialist position at Legacy Health is a vital frontline role within the organization that acts as the first point of contact for patients. Often known as a clinic receptionist or patient access specialist, this individual is responsible for delivering an exceptional patient experience by managing appointment scheduling, verifying insurance, handling patient registration, and managing co-pay collections with accuracy and professionalism. This role requires a strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced healthcare environment. In addition to daily front-office tasks, the Clinic Services Specialist serves as a resource for colleagues, contributes to smooth clinic operations, and supports physicians and clinical staff by facilitating efficient patient flow.

This full-time position offers a competitive pay range of USD 21.25 to USD 30.39 per hour and includes a benefits package that supports employee well-being from day one. Legacy Health emphasizes career advancement opportunities and continuous learning, encouraging employees to grow within the organization through exposure to multidisciplinary teams and leadership development. The role supports a patient-centered mission and provides an opportunity for individuals passionate about healthcare to make a meaningful difference every day. Legacy Health is committed to fostering an inclusive, respectful workplace where every voice is valued and where employees can find balance between their professional and personal lives.