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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $22.71 - $30.66
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid holidays
Paid Time Off
Paid sick leave
Life insurance
short term disability
long term disability
Employee assistance program
Flexible spending account
Health savings account
Alternative transportation incentives
Job Description
Unity Care NW is a private, non-profit, federally qualified health center (FQHC) dedicated to serving the greater Whatcom County area since 1982. With clinics located in Bellingham and Ferndale, the organization provides comprehensive primary medical, behavioral health, and dental care along with pharmacy services. Unity Care NW is committed to offering healthcare services to a diverse and often underserved patient population of all ages. Employing more than 300 compassionate and dedicated staff members, the center strives to improve community health through accessible and quality care. The mission is firmly anchored in increasing the years of healthy life for the people... Show More
Job Requirements
- Basic written and verbal communication skills
- General mathematical and computational skills
- Computer proficiency
- One year of customer service experience
- Experience with data entry
- Familiarity with payment processing systems
- Keyboarding speed of at least 35 wpm
- Ability to operate electronic clinical and scheduling software
- Must be able to work assigned shifts including Saturdays
- Ability to maintain patient confidentiality
Job Qualifications
- High school diploma or equivalent
- Associates degree or technical certificate preferred
- Minimum of one year customer service experience
- Experience in a medical or dental office setting preferred
- Proficiency with electronic clinical systems including EMR
- Familiarity with Microsoft Word and Outlook
- Keyboarding speed of 35-40 wpm with data entry accuracy
- Demonstrated cultural competency and experience working with underserved populations is a plus
Job Duties
- Provide a welcoming and positive check-in experience to patients and visitors
- Manage appointment scheduling and patient flow
- Perform accurate data entry into electronic medical records and scheduling systems
- Handle patient payments and process insurance information
- Maintain confidentiality and privacy of patient information
- Communicate effectively with patients and clinical staff
- Assist with general front desk administrative duties
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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