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Clinic Administrative Assistant - Bilingual English & Spanish
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Paid holidays
Job Description
Fresenius Kidney Care, a part of Fresenius Medical Care, is a leading provider of dialysis services and products dedicated to supporting patients living with kidney disease. As a global healthcare company, Fresenius Medical Care operates outpatient dialysis clinics, hospital-based facilities, and a range of related services tailored to improve the quality of life for individuals affected by chronic kidney failure. With a commitment to clinical excellence, compassionate patient care, and innovative solutions, Fresenius Kidney Care works closely with patients, families, and healthcare professionals to deliver personalized treatment plans and ongoing support in a secure, comfortable environment.
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Job Requirements
- High school diploma or GED
- minimum 6 months relevant experience without a degree
- 1-2 years related experience preferred
- experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred
- good verbal communication skills
- pleasant telephone manner
Job Qualifications
- High school diploma or GED
- 1-2 years related experience preferred
- experience with Microsoft Word, Excel, and PowerPoint preferred
- strong verbal communication skills
- pleasant telephone manner
- professional attitude and appearance
- proficiency in Microsoft Office applications
- solid written and verbal communication skills
- strong organizational skills
- multitasking and time-management abilities
- customer service orientation
- ability to be resourceful and proactive
Job Duties
- Answering telephone and routing calls to the appropriate person
- professionally greet all patients and guests
- maintain a professional environment at all times and monitor reception and waiting areas
- distribute incoming mail
- obtain necessary signatures for processing admissions data
- ensure patient confidentiality at all times
- maintain accurate records of hospitalization and patient travel
- coordinate patient scheduling and ancillary testing
- prepare and organize medical records for travel, transplant, or disability
- coordinate paperwork for transient patients
- confirm admissions paperwork completion and distribution
- assist with medical appointment referrals and scheduling
- assist with transportation coordination and referrals
- complete data entry for Crown Web related to ESRD documentation
- scan monthly insurance cards
- set up and maintain filing systems and databases
- complete forms and reports as required
- prepare purchase orders
- assist with accounts receivable and payable functions
- maintain inventory of office supplies
- audit medical records for compliance
- assist with patient demographic and quality improvement data collection
- assemble, file, and maintain patient medical records
- print patient schedules and pull charts daily
- arrange package pickup and delivery
- assist with month-end reporting
- participate in team huddles and staff meetings
- attend education and training sessions and apply learnings
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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