Clinic Administrative Assistant

Fresenius Kidney Care is part of Fresenius Medical Care, a global leader in providing innovative dialysis products and services for patients suffering from chronic kidney disease. With a strong commitment to patient care and improving quality of life, Fresenius Kidney Care operates numerous outpatient and hospital facilities dedicated to delivering exceptional medical care. The establishment is highly regarded in the healthcare industry for its patient-centered approach and as an employer, it fosters a supportive and inclusive working environment. Fresenius Medical Care maintains a drug-free workplace and is an equal opportunity employer, valuing diversity and non-discrimination across all employee demographics.

The Secretary/Receptionist position at Fresenius Kidney Care is a vital role that serves as the initial point of contact for patients, families, and visitors at outpatient clinics or hospital settings. This role requires a skilled administrative professional who can maintain clinic operations efficiently while providing outstanding customer care to individuals living with kidney disease. As the face of the clinic, the receptionist is responsible not only for greeting and assisting patients but also for a variety of clerical and secretarial tasks essential to the daily function of the facility. This includes answering and routing phone calls, scheduling appointments, managing patient records, and supporting clinical staff with data entry and compliance auditing.

The position is designed for someone with at least a high school diploma or GED and some experience in healthcare-related administrative duties. Preference is given to candidates with 1-2 years of related experience and proficient computer skills, especially in Microsoft Office applications. The ideal candidate will have a professional demeanor and be capable of multitasking effectively in a dynamic healthcare environment. Attention to detail and strong organizational skills are crucial in this role to manage patient data and ensure accurate records for billing and appointments.

Working conditions include a typical healthcare setting with moderate noise levels and the potential exposure to infectious materials. The role may also involve traveling between assigned facilities. Fresenius Kidney Care supports reasonable accommodations to enable employees with disabilities to perform their essential functions with ease. This role is perfect for an individual who is proactive, resourceful, and committed to enhancing the patient experience through administrative excellence. The employment type is full-time with opportunities to engage in continuous learning and professional development through training sessions and collaborative team meetings.