Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid parental leave
Life insurance
accident insurance
Disability insurance
retirement plan with company match
Paid Time Off
Job Description
The Freeman Company is a distinguished global leader in the events industry, with a rich heritage spanning 99 years. Dedicated to redefining live experiences for the modern era, Freeman combines innovative, data-driven strategies with an extensive network of industry experts to create impactful exhibitions, exhibits, and events that inspire and engage audiences worldwide. Their integrated, full-service event management solutions embrace cutting-edge technologies and creative insights, ensuring the delivery of memorable moments that truly matter. The Freeman Company is committed to excellence, innovation, and client satisfaction, making it a premier choice for event planning and execution globally.
The Client Solutions Manager – Show Organizer Event Logistics is a pivotal role within Freeman's Growth (Sales) team. This position involves leading and managing comprehensive event planning and logistics to provide clients with a seamless and well-rounded service experience. Serving as the primary point of contact, the Client Solutions Manager is responsible for overseeing all aspects of event execution, from initial planning through to flawless onsite delivery, ensuring adherence to client budgets and expectations. This role demands superior organizational, consultative, and leadership skills to coordinate efforts between various internal departments including Creative, Strategy, Sponsorships, Graphic Production, and Operations.
Operating primarily in a hybrid schedule, the Client Solutions Manager will spend 2-3 days per week at the show site, typically in San Antonio, TX. The role requires significant travel, about 25% to 50% of the time, to manage events in different locations. The ideal candidate will have experience managing large-scale events with budgets up to $1 million, providing high-level client service, managing scope changes, and ensuring accurate invoicing and budget control. Beyond managing existing contracts, the role also involves maintaining and expanding client and facility partnerships, supporting business development efforts, and being adaptable to working either as a primary producing lead or as part of a team for event delivery.
This position is critical to Freeman’s mission of leveraging a century of expertise to transform live events into dynamic, engaging experiences. It offers an excellent opportunity for professionals passionate about event logistics, client relations, and strategic execution to contribute meaningfully to a globally recognized company. The role supports a collaborative culture within a forward-thinking organization dedicated to diversity, inclusion, and employee well-being, providing a fulfilling career path for qualified candidates.
The Client Solutions Manager – Show Organizer Event Logistics is a pivotal role within Freeman's Growth (Sales) team. This position involves leading and managing comprehensive event planning and logistics to provide clients with a seamless and well-rounded service experience. Serving as the primary point of contact, the Client Solutions Manager is responsible for overseeing all aspects of event execution, from initial planning through to flawless onsite delivery, ensuring adherence to client budgets and expectations. This role demands superior organizational, consultative, and leadership skills to coordinate efforts between various internal departments including Creative, Strategy, Sponsorships, Graphic Production, and Operations.
Operating primarily in a hybrid schedule, the Client Solutions Manager will spend 2-3 days per week at the show site, typically in San Antonio, TX. The role requires significant travel, about 25% to 50% of the time, to manage events in different locations. The ideal candidate will have experience managing large-scale events with budgets up to $1 million, providing high-level client service, managing scope changes, and ensuring accurate invoicing and budget control. Beyond managing existing contracts, the role also involves maintaining and expanding client and facility partnerships, supporting business development efforts, and being adaptable to working either as a primary producing lead or as part of a team for event delivery.
This position is critical to Freeman’s mission of leveraging a century of expertise to transform live events into dynamic, engaging experiences. It offers an excellent opportunity for professionals passionate about event logistics, client relations, and strategic execution to contribute meaningfully to a globally recognized company. The role supports a collaborative culture within a forward-thinking organization dedicated to diversity, inclusion, and employee well-being, providing a fulfilling career path for qualified candidates.
Job Requirements
- Bachelor's degree preferred
- High school diploma or equivalent required
- Minimum 2 years experience in sales, account management, or project management
- Ability to manage multiple projects and clients simultaneously
- Strong communication and interpersonal skills
- Willingness to travel 25% to 50%
- Proficient in Microsoft Office applications
- Excellent customer service and organizational skills
- Ability to handle scope changes and budget management effectively
Job Qualifications
- Bachelor's degree preferred
- High school diploma or equivalent with relevant work experience required
- Minimum 2 years of related sales, account management, or project management experience
- Excellent customer service skills
- Strong organizational abilities
- Ability to learn multiple internal and external systems
- Capacity to manage multiple events simultaneously
- Working knowledge of Microsoft software applications
Job Duties
- Lead and manage events up to $1 million per event
- Work with Show Organizer clients to produce events once the business has been sold
- Manage client requirements, expectations, and scope changes per event
- Act as liaison between client and internal departments including Creative, Strategy, Sponsorships, Graphic Production, and Operations
- Travel to show location to manage event from move-in through move-out
- Ensure accurate and timely invoicing to clients
- Maintain knowledge of all products and services and assist in upselling beyond current contracts
- Quote prices and manage event budgets
- Partner with Business Development and Client Relationship teams to renew client business
- Translate client requirements into actionable plans for internal teams
- Serve as primary producing lead or part of an execution team
- Maintain and grow partnerships with facilities and venues
- Entertain clients as necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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