Client Services Specialist – Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $55,000.00 - $62,000.00
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Benefits

structured schedule
full-time employment
training provided
bonus structure
Equal employment opportunity

Job Description

MOHR Talent is a distinguished talent acquisition and placement firm committed to connecting exceptional professionals with outstanding career opportunities. Renowned for its client-focused approach and deep industry expertise, MOHR Talent specializes in a wide variety of fields including financial services, technology, healthcare, and more. The firm prides itself on its thorough understanding of both candidate aspirations and employer needs, ensuring every placement is a perfect fit. Known for fostering inclusive and diverse workplace environments, MOHR Talent values integrity, transparency, and collaboration in all its partnerships. With a comprehensive network of client companies and a proven track record of successful placements,... Show More

Job Requirements

  • 2+ years of experience in financial services, banking, or client operations
  • strong communication skills
  • active listening
  • passion for helping others
  • comfort with systems and technology
  • high school diploma or GED required
  • Series 7 preferred or willingness to obtain
  • retirement planning knowledge is a plus

Job Qualifications

  • 2+ years of experience in financial services, banking, or client operations
  • strong communication, active listening, and a passion for helping others
  • comfort with systems and technology
  • high school diploma or GED required
  • bachelor’s degree preferred
  • Series 7 preferred or willingness to obtain
  • retirement planning knowledge is a plus

Job Duties

  • be the primary point of contact for a group of financial advisor firms
  • provide outstanding service by answering 35-40 calls and 10 emails daily related to account maintenance, cost basis, transfers, and retirement plans
  • build strong relationships and deliver efficient resolutions through training and proactive support
  • navigate advisor platforms and systems (training provided)
  • work collaboratively with internal departments and custodians
  • track all client interactions through Salesforce

Job Location

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