Client Services, Laboratory Assistant- (Full-time/Evening) - Aiea Heights, HI

Clinical Laboratories of Hawaii, LLP is a prestigious member of Sonic Healthcare Ltd, headquartered in Sydney, Australia. Since joining Sonic Healthcare in 2008, Clinical Laboratories of Hawaii has benefited from its parent company's standing as the third largest pathology and laboratory medicine organization globally, operating across eight countries. Sonic Healthcare’s success is deeply rooted in a culture of Medical Leadership, which emphasizes delivering outstanding medical services and fostering professional excellence. The company is proud to be recognized as a Great Place to Work certified employer, underscoring its commitment to a supportive, inclusive, and enriching environment for all employees. This dedication is reflected in their policies promoting diversity, equal opportunity, and a harassment-free workplace across all spectrums including race, color, sex, religion, age, and other protected characteristics.

The role offered is a full-time Lab Assistant position based in Aiea Heights, Hawaii, working evenings as part of the 2nd shift. The position carries a competitive hourly pay rate ranging from $19.74 to $21.71. This opportunity places the successful candidate on the frontline of healthcare, contributing crucial support to clinical laboratory operations focused on advancing community health and wellness. The Lab Assistant will operate under direct supervision, performing essential specimen processing duties including add-ons and send-outs. This role also entails effectively responding to internal and external client inquiries while maintaining open communication with supervisors and laboratory staff. Furthermore, the Lab Assistant is tasked with client notification for critical and STAT test results, ensuring prompt and accurate delivery of vital information.

Working at Sonic Healthcare USA implies joining a team that values innovation, teamwork, and professional growth. Employees benefit from continuous learning opportunities, including attendance at educational seminars and participation in competency skill checks. The role emphasizes strict adherence to confidentiality, compliance, and safety standards, essential when handling sensitive protected health information (PHI). The Lab Assistant’s responsibilities stretch beyond routine tasks to include troubleshooting, problem resolution, and quality assurance contributions that support the lab’s overall mission to enhance patient care through accurate and timely laboratory services. This position offers substantial opportunities for career advancement within the expansive Sonic Healthcare network, supported by competitive benefits such as healthcare coverage, paid time off, retirement savings plans including a 401(k) with company matching, and free lab services for employees and their dependents. Above all, it is a chance to be recognized and appreciated for meaningful work in a community-focused, inclusive workplace culture.